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Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

3.9/5 Good
557 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationSuria Sabah Shopping Mall6 min walk
Popular LocationGaya Street Sunday Market7 min walk
Popular LocationJesselton Point Ferry Terminal8 min walk
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)19 min drive

Choose dates to view prices

  • Suite, 1 Bedroom

    4.3/5 guest room rating

    Room amenities

    • 63 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsSuite, 1 Bedroom
  • Suite, 2 Bedrooms

    4.6/5 guest room rating

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuite, 2 Bedrooms
  • Suite, 3 Bedrooms

    4.5/5 guest room rating

    Room amenities

    • 112 sq m
    • Sea view
    • Sleeps 5
    • 3 Double Beds
    More detailsSuite, 3 Bedrooms
  • Executive Suite

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite
  • Superior Room

    4/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room
  • Superior Room

    4/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Room
  • Superior Room

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room
  • Superior Room

    4.4/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Kota Kinabalu

Located by the sea, Mercure Kota Kinabalu City Centre is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, a walkable area with good shopping. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Gaya Street Sunday Market. Sedco Square and Anjung Samudera are also worth visiting.
Visit our Kota Kinabalu travel guide
View in a map
Popular Location

What's nearby

  • Suria Sabah Shopping Mall - 6 min walk
  • Gaya Street Sunday Market - 7 min walk
  • Jesselton Point Ferry Terminal - 8 min walk
  • KK Plaza - 13 min walk
  • Kota Kinabalu Wetlands Centre - 9 min drive

Getting around

  • Tanjung Aru Station - 11 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 19 min drive

Restaurants

  • Where to eat
  • Fratini's – Restaurant offering Italian cuisine. Serves lunch and dinner. Kids' menu available.
  • Mou Passant – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Compass – Open for happy hour.

About this property

Mercure Kota Kinabalu City Centre

4-star Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Suria Sabah Shopping Mall
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness centre, a coffee shop/café and self parking. All 310 rooms offer free WiFi, 24-hour room service and flat-screen TVs with cable channels. Guests will also find minibars, rainfall showerheads and coffee/tea makers.
Mercure Kota Kinabalu City Centre offers 310 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 20 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65 for adults and MYR 32.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 65 for adults and MYR 32.5 for children (approximately)
  • Self-parking fee: MYR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) and Bureau Veritas (Accor Hotels) guidelines

We should mention

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Mercure Kota Kinabalu City Centre and receive a full refund?
Yes, Mercure Kota Kinabalu City Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Kota Kinabalu City Centre cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Kota Kinabalu City Centre?
As of Aug 6, 2020, prices found for a 1-night stay for 2 adults at Mercure Kota Kinabalu City Centre on Aug 7, 2020 start from P1,756, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for MYR 20 per night.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon.
Where is this hotel located?
Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Suria Sabah Shopping Mall, Gaya Street Sunday Market and Jesselton Point Ferry Terminal. Kota Kinabalu Central Market and Centre Point are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Mercure Kota Kinabalu City Centre

3.9
5 - Excellent
168
4 - Good
243
3 - Okay
82
2 - Mediocre
43
1 - Poor
21
4.0
Cleanliness
4.0
Service and Staff
3.8
Amenities
3.9
Property condition

2/5

  • Disliked: Staff & service, property conditions & facilities

room without proper toilet and shower door for better privacy and the room layout is really disappointing.

Stayed 1 night in Mar 2020

3/5

    No sound proof

    Moderate and you can even hear whats the neighbour is doing

    Stayed 4 nights in Feb 2020

    2/5

      I have cancelled my trip to KK due to COVID-19 situation to avoid crowded area and flight .

      Stayed 4 nights in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 2 nights in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      It's located at the central region of the city and walking distance to most tourists places. Hotel is clean and the staffs are all kind and friendly

      Stayed 5 nights in Feb 2020