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In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi

Guest reviews

3.7/5 Good
697 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationKompleks Asia City4 min walk
Popular LocationSedco Square4 min walk
Popular LocationCentre Point7 min walk
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)18 min drive

Choose dates to view prices

  • Standard Double Room, City View

    4.1/5 guest room rating

    Room amenities

    • 13 sq m
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Double Room, City View
  • Standard Twin Room, No Windows

    4.1/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Twin Room, No Windows
  • Standard Single

    4.5/5 guest room rating

    Room amenities

    • 12 sq m
    • City view
    • Sleeps 1
    • 1 Twin Bed
    More detailsStandard Single
  • Superior Triple Room (newly refurbished)

    3.6/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsSuperior Triple Room (newly refurbished)
  • Standard Double Sea Facing View (Newly Refurbished)

    4.1/5 guest room rating

    Room amenities

    • 13 sq m
    • Sea view
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Sea Facing View (Newly Refurbished)
  • Standard Twin Room, City View

    Room amenities

    • 13 sq m
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Twin Room, City View
  • Standard Double (no window)

    3.8/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Double (no window)
  • Studio Suite

    Room amenities

    • 40 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsStudio Suite
  • Superior Quadruple Room, 2 Double Beds

    Room amenities

    • 2 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Quadruple Room, 2 Double Beds

About this area

Kota Kinabalu

Located in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, Cititel Express Kota Kinabalu is in the city centre. All Saint's Cathedral and Atkinson Clock Tower are notable landmarks, and travellers looking to shop may want to visit Kompleks Asia City and Centre Point. Sedco Square and Anjung Samudera are also worth visiting.

Visit our Kota Kinabalu travel guide
Map
Popular Location

What's nearby

  • Kompleks Asia City - 4 min walk
  • Sedco Square - 4 min walk
  • All Saint's Cathedral - 5 min walk
  • Centre Point - 7 min walk
  • Warisan Square - 10 min walk

Getting around

  • Tanjung Aru Station - 9 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 18 min drive

About this property

Cititel Express Kota Kinabalu

3-star Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Centre Point
This smoke-free hotel features a restaurant, a coffee shop/café and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 275 rooms offer complimentary wireless Internet access, LCD TVs with satellite channels, and free bottled water. Other amenities available to guests include hairdryers, safes and showers.
Cititel Express Kota Kinabalu offers 275 forms of accommodation with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10 AM: MYR 18 per person
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 18 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Cititel Express Kota Kinabalu and receive a full refund?
Yes, Cititel Express Kota Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Cititel Express Kota Kinabalu cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Cititel Express Kota Kinabalu?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Cititel Express Kota Kinabalu located?
Located in Downtown Kota Kinabalu, this hotel is within a 5-minute walk of Kompleks Asia City and Sedco Square. All Saint's Cathedral and Centre Point are also within 10 minutes.

Guest reviews

Overall score and ratings for Cititel Express Kota Kinabalu

3.7
5 - Excellent
111
4 - Good
321
3 - Okay
215
2 - Mediocre
36
1 - Poor
14
3.8
Cleanliness
3.7
Service and Staff
3.7
Amenities
3.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is clean and bed is comfy. There are many amenities nearby like seafood restaurants, eateries, pharmacies, shopping malls. Will definitely come back again!

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort
value for money

very good location. aircon and shower pressure works well. breakfast is substantial and tasty.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple yet superb value ... convenience, clean etc. Highly recommended for short business trip

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the studio, which has an good view of the sea, and the hotel is close to the amenities and eating places. Being a studio room, I would have love a worktable so that those on business trips can work in the room. Presently, we have to work on the bar counter will is not good as it strain the back.

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities
Good location

The location is very good for the event that I attended. I can just walk for 5-7 minutes from the hotel to All Saints Cathedral, and it's was help me cut the transportation cost. 1st night I can't sleep well because of the itchy on my body, and I believe the bedsheets was not clean. But thanks for the cleaners that the next day after I informed the cleaners and asked them to change my bedsheets, they responded well and I have a good rest well.

Stayed 2 nights in Feb 2020