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"大浴場は、とてもキレイにしてありました。 食事は、夕食、朝食ともに満足でした。"

"It was very clean. The room and facilities were beautifully kept and very new. The staff was very friendly and helpful. However we were surprised at the extra charges for two futons for our children at ¥3000 a piece as well as the ¥3000 late arrival fee, which made it much more expensive than we originally thought. Also, we would have liked to have booked one of the other rooms via Expedia, but it said that none were available on our date however, upon arrival, we were the only guest there so he...

"Great"

"The staff were very kind and helpful. The hotel is clean and in a very convenient location."

"A great local hospitality experience of onsen, buffet food and a fun play room which catered well for the family (all in a beautiful location)."

"Large bathroom, close to a train station. Good"

"We stayed in several beautiful hotels so far, but this was the best place we kept talking about afterwards. The location is extraordinary. During the day, Higashi Chaya is one of Kanazawa’s most visited areas, but early in the morning and after the crowds leave, it becomes quiet and almost completely different. Being able to step outside our own machiya and experience the district at those hours felt incredibly special. The house itself is beautifully considered. It still feels unmistakably...

"Berry good ！"

"Clean room, helpful staff. Good location"

"This was such an amazing room with everything you could possibly need. The private onsen was beautiful. They left complimentary drinks and PJ's too. Our only regret was that we only stayed 1 night. "

"Clean room and comfortable temps with AC."

"I have tried my best to contact the property via different means, including email them, message them via Expedia and contact via the Expedia agent, But they didn’t respond at all!!!!"