Koc Lai Hotels

"Rooms wear spotless. Customer service was great. Food was excellent."

"Great room, staff were fantastic and good breakfast buffet "

"Great stay! "

"Very good food especially the buffet breakfast. Beautiful and clean rooms. Staff are great too. "

"Clean and beautiful resort. "

"Confortable "

"We had an absolutely amazing experience. This is, without question, one of the most beautiful and best hotels to stay at in Sapa. While it is priced higher than many other properties in the area, the value is exceptional—you truly get what you pay for, and more. From the moment we arrived, the staff were warm, hospitable, kind, and consistently courteous. The amenities are outstanding, the food is excellent, and every detail reflects quality and thoughtful service. We were especially grateful for the surprise welcome gifts—chocolates and fresh fruits—which made our stay feel even more special. The heated indoor swimming pool was a highlight, providing a relaxing and refreshing escape from the cold mountain weather. Another major convenience is the hotel’s direct connection to Sun Plaza – Sapa Station, making access to the tram to Fansipan incredibly easy and seamless. Overall, a true 5-star experience. Highly recommended."

"Staff were extremely polite and helpful. Rooms were clean, breakfast was sub par … had dinner twice at their restaurant and food was very good. Weather didn’t cooperate but otherwise a beautiful small hotel."

"Staff was great, location is perfect with incredible views and the food was delicious and plentiful. "