"They need to inform the customer, if you loose your key there is a charge. They just need to inform customers they are using boots. They
Need to have more info on how to use the spa bath room."
"The pros; Great location.The onsen on property was great. The breakfast selection was great, loved the ice cream treats too. Rooms are small, very basic. The cons: Too many people. Line for coffee, line for breakfast ( Yes even at 6:45 am) and line to get on the elevator. Rooms are small, very basic. Stayed 3 nights here and it was good but would not stay there again… too crowded."
"The room was tidy and well thought out, loved the city view, the the electro-static bathroom glass divider was inspired.
The roof spa was splendid and well used by us. The laundry was easy to use.
The reception staff and cleaning staff were very friendly and helpfull"