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Kobe Portopia Hotel

4.5 star property
Travelers can explore Meriken Park just steps away or treat themselves to aromatherapy at LUANA Spa, finding that perfect balance between adventure and relaxation

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Kobe Portopia Hotel, near the Port of Kobe, offers relaxation and convenience. Enjoy spa treatments at LUANA or the seasonal outdoor pool. With 9 Japanese restaurants and free WiFi in all rooms, it's perfect for travelers seeking a peaceful stay with easy access to activities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

9.0 out of 10
Wonderful
(25 reviews)

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

8.4 out of 10
Very good
(7 reviews)

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Double Room, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

9.6 out of 10
Exceptional
(94 reviews)

Highlights

TV
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Triple Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Triple Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

TV
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Double Room, Non-Smoking (South Building, South Resort Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Non-Smoking (South Building, South Resort Floor)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Non-Smoking (South Building, South Resort Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Non-Smoking (South Building, South Resort Floor)

8.4 out of 10
Very good
(10 reviews)

Highlights

Balcony
TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

8.6 out of 10
Excellent
(21 reviews)

Highlights

Balcony
TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Main Building Executive Floor, Twin Room, Nonsmoking, Includes Access to Gym, Indoor Pool

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Nonsmoking, Includes Access to Gym, Indoor Pool

8.0 out of 10
Very good
(3 reviews)

Highlights

Club Lounge
TV
Separate bedroom
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Free bottled water
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Club Lounge
TV
Separate bedroom
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Free bottled water
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

8.8 out of 10
Excellent
(8 reviews)

Highlights

TV
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Twin Room, Nonsmoking, Access to Gym, Indoor Pool (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Nonsmoking, Access to Gym, Indoor Pool (Single Use)

10.0 out of 10
Exceptional
(1 review)

Highlights

Club Lounge
TV
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Free bottled water
Electric kettle
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Semi Double Room, Non Smoking (Main Building)

Desk, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking (Main Building)

9.2 out of 10
Wonderful
(13 reviews)

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

TV
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

TV
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Main Building, Superior Floor Twin Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building, Superior Floor Twin Room, Non-smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Superior Floor, Triple Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Triple Room, Non-smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Main Building Superior Floor, Double Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Double Room, Non-smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
TV
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 39 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

8.0 out of 10
Very good
(1 review)

Highlights

TV
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Run of the House (Twin or Double Bed based on Availability)

Desk, iron/ironing board, free WiFi, bed sheets

Run of the House (Twin or Double Bed based on Availability)

9.4 out of 10
Exceptional
(14 reviews)

Highlights

TV
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Main Building 24F Premier Semi-Double Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Semi-Double Room, Non-Smoking

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Twin Room, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Main Building 24F Premier Triple Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Triple Room, Non-Smoking

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Main Building 24F Premier Double Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Double Room, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

Highlights

TV
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

Highlights

TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Corner Suite Double, Nonsmoking, Includes Access to Gym, Indoor Pool

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Corner Suite Double, Nonsmoking, Includes Access to Gym, Indoor Pool

Highlights

TV
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Chuo Ward, a neighborhood in Kobe, Kobe Portopia Hotel is near the airport and near a train station. The area's natural beauty can be seen at Meriken Park and Mount Rokko, while Kobe Animal Kingdom and Kidzania Koshien Theme Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Hanshin Koshien Stadium. Guests appreciate the hotel's convenience to public transportation: Minamikoen Station is 6 minutes by foot and Shiminhiroba Station is 8 minutes. Visit our Kobe travel guide
Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046

What's nearby

  • Port of Kobe at night, Osaka, Japan
    Port of Kobe
    1 min walk - 0.0 km
  • Kobe_KobeInternationalExhibitionHall_553248621532771449_004
    Kobe International Exhibition Hall
    4 min walk - 0.4 km
  • feeding a sheep at Kobe animal kingdom; Shutterstock ID 699782764; purchase_order: SF 06557000; job: ; client: ; other:
    Kobe Animal Kingdom
    19 min walk - 1.7 km
  • World Memorial Hall
    6 min walk - 0.5 km
  • Kobe Convention Center
    6 min walk - 0.5 km

Getting around

  • Minamikoen Station
    6 min walk
  • Kobe Kasuganomichi Station
    7 min drive
  • Kansai Intl. Airport (KIX)
    76 min drive

Restaurants

  • IKEAレストラン
    8 min walk
  • スウェーデンビストロ
    9 min walk
  • すし萬神戸ポートピアホテル店
    8 min walk
  • Tully's Coffee
    11 min walk
  • La Belle Cour
    7 min walk

About this property

Kobe Portopia Hotel

Luxury hotel near Port of Kobe
Located close to Kobe Animal Kingdom and Meriken Park, Kobe Portopia Hotel provides a grocery/convenience store, shopping on site, and 2 coffee shops/cafes. Indulge in aromatherapy, a body treatment, and a body scrub at Luana, the onsite spa. At the 9 on-site restaurants, enjoy lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), free train station pick-up, and an outdoor tennis court
  • Self parking (surcharge), an electric car charging station, and newspapers in the lobby
  • Concierge services, luggage storage, and 36 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 737 rooms include comforts such as free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • 30-inch TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,700 to 3,700 for adults and JPY 1,200 to 1,900 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Kobe Tamura
  • Shukei En
  • Sushiman
  • Tajima

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 36 meeting rooms
  • Business center
  • Conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages

Accessibility

  • No elevator

More

  • 31 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Renovations and closures

The following facilities or services will be unavailable from September 7 2026 to September 11 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3700 to 3700 for adults, and JPY 1200 to 1900 for children
  • Self parking fee: JPY 1000 per night
  • Late check-in fee
  • Facilities fee: JPY 2800 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool with adult supervision
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Does Kobe Portopia Hotel have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from September 7 2026 to September 11 2026 (dates subject to change).

Is Kobe Portopia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1000 per night.

What time is check-in at Kobe Portopia Hotel?

Check-in start time: 3 PM; Check-in end time: 1 AM. Late check-in is available during limited hours, for a fee.

What time is check-out at Kobe Portopia Hotel?

Check-out is at 11:00 AM.

Where is Kobe Portopia Hotel located?

Located in Chuo Ward, this luxury hotel is steps from Port of Kobe and 1.3 mi (2 km) from Kobe Animal Kingdom. Meriken Park and Kobe Tower are also within 6 mi (10 km). Minamikoen Station is 6 minutes by foot and Shiminhiroba Station is 8 minutes.

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Reviews

Kobe Portopia Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 685 out of 1117 reviews
Rating 8 - Good. 322 out of 1117 reviews
Rating 6 - Okay. 77 out of 1117 reviews
Rating 4 - Poor. 16 out of 1117 reviews
Rating 2 - Terrible. 17 out of 1117 reviews

Reviews

10/10 Excellent

Dilmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, close to the airport, The breakfast had an incredible variety, with plenty of food and tropical juices to enjoy.
Stayed 1 night in Oct 2025

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat bkft, test is just beautiful Beautiful, modern, good wi-fi, big rooms and big tv
Stayed 1 night in Oct 2025

10/10 Excellent

Laurence

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious, comfortable room with balcony and superb view of Kobe Harbor. Reasonable cost, only 2/3 the amount charged by a similar luxury hotel in Nagoya that provided a smaller room. The vast lobby, with waterfall and decorative pool, add even more to the feeling of elegance. Highly recommended.
Stayed 1 night in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! Very clean and spacious rooms. Restaurants are very good. There also is a 24-hour Food Mart available in this hotel. The free shuttle was also helpful
Stayed 8 nights in Aug 2025

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. The hotel is very close to the cruise terminal.
Stayed 1 night in May 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily shuttle service is amazing. Super efficient, large rooms and mono rail is round the corner.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities and service
Stayed 1 night in Apr 2025

6/10 Okay

Martina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lobby was beautiful. And the staff were really helpful. The carpet in my room was all stained as well as the soft furnishings. It needs a good deep clean. The bathroom was spotless as was the rest of the room . There was lots of noise and we could hear the bathrooms in the rooms next to us .
Stayed 2 nights in Oct 2025

10/10 Excellent

chi wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

excellent view, clean, new and service
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free shuttle bus service

Hotel is not located inside the city, and no shops nearby, but offers free shuttle bus between two major stations and the hotel which is very convenient. The hotel decor and bathroom are dated but is overall is clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful visit at the Portopia Hotel. My room had all of the toiletries I needed plus a set of pajamas and slippers. When I ordered room service, the staff came to my room to take my order. I would definitely recommend this hotel as an American visiting Japan. However, it is on Port Island so I had to tax in Kobe.
Stayed 3 nights in Mar 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a functional stay if you have a conference nearby, as my partner did. The property is very spacious but has its years. The room is huge and adequately equipped. The breakfast buffet has a variety and offers a great view of Kobe. The only two thing we did not totally love, is the distance from town, although the shuttle service is great; and also the noisy kids running around breakfast. Otherwise, it's great and convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Staff weren’t good English speakers but still kind and helpful. The fancy pool in the pictures on rooftop with lazy river was not available to us - language barrier on reason why but I think it’s because we didn’t stay in the expensive suite building that it was connected to. The pool we did get access to we had to pay for and my girls could only swim in one lane. The pool was the only disappointment. The breakfast buffet was wonderful and the onsite family mart too! Rooms were larger than expected with comfy beds. Lobby was beautiful. Hotel shuttle and access to train stations were perfect. We would stay again.
Lobby
Lobby
Stayed 2 nights in May 2025

8/10 Good

Machiko

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast menu was fresh.
Stayed 3 nights in Oct 2025

8/10 Good

Lorna

The room was clean
Stayed 4 nights in Oct 2025

10/10 Excellent

Mingmin

Liked: Cleanliness, amenities, property conditions & facilities
Like this hotel, very convenient and price is reasonable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel— would highly recommended it to anyone!
Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, big room
Stayed 1 night in Sep 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Leszek

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, excellent room service
Stayed 5 nights in Jun 2025

10/10 Excellent

Jack

Liked: Amenities
Very good hotel I like
Stayed 14 nights in Apr 2025

6/10 Okay

Machiko

Liked: Cleanliness, amenities
Washlet
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about the hotel - from the grandeur, elegance, food and location. Excellent value for money. Slightly surprised that you need to pay to use the gym but that’s a relatively minor problem.
Stayed 4 nights in Oct 2025

10/10 Excellent

NAOKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful！
Stayed 3 nights in Aug 2025