Business Hotels in Kivu, Western Province

"The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient. The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room...

"Very nice hotel with outstanding staff. Ill come back again."

"Nice view, friendly staff! Because of a little mistake the manager invited me for a soup and a dessert for free!"

"Wonderful hotel and staff."

"Wonderful place! Would recommend to others"