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Cleo Lake Kivu Hotel

4.0 star property
Hotel in Bwishyura with a full-service spa and free breakfast

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Photo gallery for Cleo Lake Kivu Hotel

Exterior
Sauna, steam room, body treatments, aromatherapy, hot stone massages
2 bedrooms, premium bedding, memory foam beds, in-room safe
Exterior
Sauna, steam room, body treatments, aromatherapy, hot stone massages

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pool
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Apartment

2 bedrooms, premium bedding, memory foam beds, in-room safe

Junior Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

2 bedrooms, premium bedding, memory foam beds, in-room safe

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
  • 38 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Villa

2 bedrooms, premium bedding, memory foam beds, in-room safe

Presidential Villa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
  • 4 bedrooms
  • Lake view
  • Sleeps 8
  • 4 King Beds
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About the neighborhood

Bwishyura is home to Cleo Lake Kivu Hotel. Local points of interest include Museum of Environment and Les Chutes de Ndaba.
Visit our Kibuye travel guideOpens in a new window
Map
Cleo Lake Kivu, Bwishyura, Western Province

What's nearby

  • Museum of Environment - 4 min drive - 1.9 km
  • Les Chutes de Ndaba - 28 min drive - 27.6 km

Restaurants

  • Assabe
  • Urugwiro Restaurant
  • ‪The Right Bar - ‬6 min drive
  • ‪Mutima Mwiza - ‬19 min drive
  • ‪Mutima Mwiza Restaurant - ‬20 min drive

About this property

Cleo Lake Kivu Hotel

Upscale hotel
You can look forward to free cooked-to-order breakfast, a firepit, and a coffee shop/cafe at Cleo Lake Kivu Hotel. Indulge in a body treatment, a Thai massage, and a facial at C & C Spa, the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and laundry facilities.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Concierge services, outdoor furniture, and a banquet hall
Room features
All guestrooms at Cleo Lake Kivu Hotel have comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Heated floors, rainfall showers, and designer toiletries
  • 60-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Chef service
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Cleo Lake Kivu Hotel Hotel
Cleo Lake Kivu Hotel Bwishyura
Cleo Lake Kivu Hotel Hotel Bwishyura

Frequently asked questions

Does Cleo Lake Kivu Hotel have a pool?

Yes, this property has an outdoor pool.

Is Cleo Lake Kivu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cleo Lake Kivu Hotel?

Self parking is free at this property.

What time is check-in at Cleo Lake Kivu Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cleo Lake Kivu Hotel?

Check-out is at noon.

Where is Cleo Lake Kivu Hotel located?

Situated in Bwishyura, this spa hotel is 1.1 mi (1.8 km) from Museum of Environment and within 32 mi (52 km) of Les Chutes de Ndaba and Nyungwe Forest National Park.

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Cleo Lake Kivu Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!
Stayed 1 night in Apr 2024

10/10 Excellent

Dobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was flawless the staff Remy, Patrick , Deborah, and Eric everyone that works there was amazing and very attentive to making my experience one I will never forget. I will most certainly be returning to stay here again and would recommend to anyone to book a stay at least once.
Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the lake. Awesome staff. You genuinely feel pampered.
Stayed 1 night in Oct 2023