LUX* Lake Kivu
4.0 star property
Travelers find lakeside bliss and relaxation at this tranquil retreat on Lake Kivu, where scenic views complement morning coffee and spa treatments
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Photo gallery for LUX* Lake Kivu
The Cleo Lake Kivu Hotel sits right on Lake Kivu's shores, offering a peaceful getaway. Guests start their day with cooked-to-order breakfasts, spend evenings around the firepit, and rejuvenate with treatments at the C & C Spa.
Popular amenities
- Pool
- Breakfast included
- Spa
- Parking included
- Free WiFi
- Restaurant
Room options
Check availability for these dates
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Showing 3 of 3 rooms
View all photos for Junior Suite
Junior Suite
- Lake view
- 38 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Bed
- Free WiFi
View all photos for Family Suite
Family Suite
- Lake view
- 2 bedrooms
- Sleeps 4
- 2 King Beds
- Free WiFi
View all photos for Royal Villa
Royal Villa
- Lake view
- 4 bedrooms
- Sleeps 8
- 4 King Beds
- Free WiFi
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About the neighborhood
Bwishyura is home to LUX* Lake Kivu. The area's natural beauty can be seen at Kivu Lake and Les Chutes de Ndaba. Visit our Kibuye travel guide
Cleo Lake Kivu, Bwishyura, Western Province
What's nearby
- Museum of Environment4 min drive - 1.9 km
- Les Chutes de Ndaba32 min drive - 32.5 km
Restaurants
- Kivi Coffee Cup15 min walk
- Assabe20 min drive
- KIVU coffee cup7 min drive
- Mutima Mwiza19 min drive
- Fast Food & Take Away6 min drive
About this property
LUX* Lake Kivu
- Upscale hotel
- You can look forward to free cooked-to-order breakfast, a firepit, and a coffee shop/cafe at LUX* Lake Kivu. Indulge in a body treatment, a Thai massage, and a facial at C & C Spa, the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and laundry facilities.
- Other perks include:
- An outdoor pool
- Free self parking
- Concierge services, outdoor furniture, and a banquet hall
- Room features
- All guestrooms at LUX* Lake Kivu have comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
- More amenities include:
- Heated floors, rainfall showers, and designer toiletries
- 60-inch Smart TVs with Netflix, streaming services, and premium channels
- Wardrobes/closets, separate sitting areas, and separate dining areas
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, uncovered self parking on site
- Wheelchair-accessible parking available
Food and drink
- Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
- 2 bars/lounges
- A coffee shop/cafe
- A restaurant
Things to do
- Full-service spa
- Gym
- Outdoor pool
Family friendly
- Laundry facilities
- Mini-fridge
- Outdoor pool
- Separate in-room dining area
- Soundproofed rooms
Conveniences
- Laundry facilities
- Limited-hour front desk
Guest services
- Concierge services
Outdoors
- Firepit
- Garden
- Outdoor furniture
Full-service spa
- Aromatherapy
- Body scrubs
- Body wraps
- Deep-tissue massages
- Facials
- Hot stone massages
- Sauna
- Spa open daily
- Steam room
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 2 accessible parking spaces
- Hardwood flooring in room
- No elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk (39 inches high)
More
- Banquet hall
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Memory foam mattress
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bidet
- Designer toiletries
- Hair dryer
- Heated bathroom floor
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 60-inch smart TV with premium cable channels
- Netflix
- Pay movies
- Streaming services
Food and drink
- Free bottled water
- Mini-fridge
- Paper towels
- Separate dining area
- Tea bags/instant coffee
More
- Access via exterior corridors
- Air conditioning
- Desk
- Iron/ironing board
- Laptop workspace
- Safe
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Frequently asked questions
Does LUX* Lake Kivu have a pool?
Yes, this property has an outdoor pool.
Is LUX* Lake Kivu pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at LUX* Lake Kivu?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at LUX* Lake Kivu?
Check-out is at noon.
Where is LUX* Lake Kivu located?
Situated in Bwishyura, this spa hotel is within a 15-minute walk of Kivu Lake and Museum of Environment. Les Chutes de Ndaba and Nyungwe Forest National Park are also within 25 mi (40 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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