Kigali Serena Hotel

5.0 star property
Luxury hotel with free parking connected to the convention center in Kigali

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Photo gallery for Kigali Serena Hotel

Outdoor pool
Property preview
Reception
Front of property
Lounge
The Kigali Serena Hotel offers an elegant city-center retreat with thoughtful amenities. Guests enjoy a complimentary continental breakfast, an outdoor pool with bar service, a restaurant, sauna, massage services, and highly praised staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • 24/7 front desk
The current price is P10,773
P13,035 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Available filters for rooms
Showing 15 of 15 rooms

Deluxe Room

  • Sleeps 2

Superior Room

  • Sleeps 2

Prime Rooms

  • Sleeps 2

Junior Queen Suite

  • Sleeps 2

Executive Suite

  • Sleeps 2

Standard King Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Queen Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

Standard Room

  • Sleeps 2
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About the neighborhood

Map
Boulevard De La Revolution, Kigali, 250

What's nearby

  • Nyamirambo Stadium - 4 min drive - 3.4 km
  • Kigali Genocide Memorial Centre - 5 min drive - 4.5 km
  • Kigali Heights - 7 min drive - 4.2 km
  • University of Kigali - 7 min drive - 4.2 km
  • Kigali Convention Centre - 7 min drive - 5.3 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 27 min drive

Restaurants

  • ‪Choose Kigali Fine Dining - ‬4 min drive
  • ‪Macoco (Madja’s Coffee Corner) - ‬14 min walk
  • ‪Abou Tamu-Tamu - ‬15 min walk
  • ‪Preet Fast Food - ‬15 min walk
  • ‪Hotel des Milles Collines - ‬15 min walk

About this property

Kigali Serena Hotel

Luxury hotel connected to the convention center
You can look forward to a poolside bar, a terrace, and a coffee shop/cafe at Kigali Serena Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a body scrub, or a body treatment. The on-site restaurant, The Milima Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Limo/town car service, express check-out, and express check-in
  • Babysitting (surcharge), multilingual staff, and an elevator
Room features
All 148 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 42-inch TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Milima Restaurant
  • The Sokoni Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for RWF 150.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: RWF 35 per person (one-way)
  • Airport shuttle fee per child: RWF 18 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: RWF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number A505/06

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kigali
Hotel Kigali Serena
Hotel Serena Kigali
Kigali Hotel
Kigali Hotel Serena
Kigali Serena
Kigali Serena Hotel
Serena Hotel Kigali
Serena Kigali
Serena Kigali Hotel
Kigali Serena Hotel Hotel
Kigali Serena Hotel Kigali
Kigali Serena Hotel Hotel Kigali

Frequently asked questions

Does Kigali Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Kigali Serena Hotel?

As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at Kigali Serena Hotel on Oct 7, 2025 start from P 10,772.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kigali Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kigali Serena Hotel?

Self parking is free at this property.

What time is check-in at Kigali Serena Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Kigali Serena Hotel?

Check-out is at 11 AM.

Does Kigali Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RWF 35 per person applies.

Where is Kigali Serena Hotel located?

Located in the heart of Kigali, this luxury hotel is within 1 mi (2 km) of Union Trade Center, Ntarama Church, and Kandt House Museum of Natural History. Club Rafiki and Ryi'nyamirambo Market are also within 2 mi (3 km).

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