Kim Ma hotel rooms a the Independent

"Great hotel and service!"

"The hotel has recently been renovated, the staff is incredibly friendly, and it's situated right in the heart of the old town. Breakfast was excellent."

"We had a very nice stay here at this hotel. Everyone was so supportive and friendly. The room is cozy, fully equipped, and the staff even offered us welcoming drinks and fruits when we came to the hotel earlier than check in time. Breakfast was awesome, especially the dessert."

"Highly recommend "

"My girlfriend and I stayed for 2 nights at this lovely boutique hotel in the heart of Hanoi. The biggest stand out of this hotel was the staff. They are so warm, friendly and accomodating and really looked after us. It was my birthday over the time we stayed and they organised a cake and decorations in our room and really went above and beyond. The location is fantastic, right round the corner from the Hoan Kiem lake, plenty of restaurants, spas, shops. The breakfast was good value for money, the room was spacious and again the staff accomodation all our needs whether providing extra pillows or arranging an airport drop off. Thank you so much for our stay! "

"The breakfast options and freshness were excellent. The bed was comfortable. The hotel is conveniently located. It was nice to look at the night city lights from the rooftop skybar."

"Staff service was outstanding "

"The staff was amazing! So kind and so helpful. There were some wonderful extras--juice when we arrived, fruit in our room, and plenty of help with suitcases."

"This was the best hotel of my 2 week trip. The hotel is new and you can tell, it is beautiful, clean and elegant. The location is great as it is in the middle of the Old Quarter and the staff was AMAZING! Top service. Tom, the manager was outstanding. "