Hanoi hotel rooms a the Independent

"The staff were are amazing. The amount of support given to us was outstanding "

"The room was wonderful. The staff was especially helpful and kind. It’s in a great location. And it had the best breakfast buffet I’ve ever had. If you’re going to stay in Hanoi you should definitely stay here."

"Fantastic staff. Couldn’t do enough to help. Even put credit on my phone from their personal bank account so I could phone the airline in the U.K. to chase a lost bag. What a fantastic example of excellent customer service "

"Clean room very courteous and helpful staff. Being a single female travelller they were very kind and made sure I was okay. Unnecessary but I was very touched by their care. The breakfast was excellent, something for every taste essentially. Lots of fresh fruit. "

"The hotel was beautiful and the room very comfortable. The breakfast was outstanding and was served in a room with an amazing view of the city. The staff were attentive, friendly and gave us a lovely Lunar New Year gift when we were checking out. I only regret we could not stay there longer. "

" The staff were exceptionally friendly and welcoming. The hotel is in a great location, within walking distance of most major attractions. The breakfast was excellent, offering a wide variety of choices, including delicious local foods."

"Wonderful, wonderful, wonderful staff! Very clean accommodations. We stayed in the presidential suite and it was wonderful. The views were amazing and the location was perfect. Definitely a great value!"

"The room was, the staff was really nice "

"Staff were very accommodating and friendly. Hotel is beautiful and in a great location. "