Kim Ma Hotels

"Great Hotel with "

"The rooms were neat and clean. The staff w"

"I’m stayed there during four nights for have a rest after a long trip and was a very nice place. The staff is just awesome, very friendly and the room was very clean (housekeeping every day). The breakfast was also very nice. "

"Clean rooms - we got an upgrade! Fast service whenever we had a request. The staff is unparalleled! Originally, we had only booked 1 night so save on costs during our visit to Hà Nội. However, we switched over immediately due to a horrendous experience at another hotel. The staff graciously accommodated our last minute change to extend our stay to 4 nights, including finding 4 nights in a great room for our 2 kids at the sister hotel, Solaria Tesori. Check in was a breeze. Staff, like Grace at the front desk when above and beyond our expectations. She was caring, welcoming, helpful and even found and booked an amazing jazz show for us on short notice. She took the time to check in on us when we were not at breakfast the next morning along with sending coffee and pastries to our room since we missed breakfast! We will definitely stay at Solaria again next time we are back. Thank you to all staff and team. "

"Enjoyed the friendly staff and the location. The staff were very helpful and informative and would greet us every time they see us. Loved the hospitality."

"This recently opened hotel is delightful, and I would recommend to all those looking for comfort and quality. Rose, one of the managers, needs particular recognition for her kindness, attention to detail and crediting our account when an incident occurred in the Spa. Would stay again without hesitation."

"The staff were wonderful and the breakfast had many delicious options. "

"We loved our stay at Royal Palace has soon as you walk through the hotel you are welcomed by the staff and how throughly the hospitality is.The location is great you are walking distance to the lake and old stone church even a great smoothie and juice place is across the road. Would highly recommend Royal Palace Hotel and Linh is so lovely and made sure we are well looked after. Thank you "

"Wonderful hotel, I was really looked after whilst staying there. They went above and beyond to look after me. Front door always opened for me, fresh red carnation in room everyday, room cleaned everyday. Breakfast was great, loved the chicken soup. I had the room on the 2nd floor, very quiet. Bed, sheets, pillows everything was great for a relaxing nights rest. I stayed here for 5 nights and will stay again if in Hanoi. Location is outstanding - watching distance to all attractions and great restaurants walking distance way. "