Luxury Hotels in Kantenah, Quintana Roo

"Wonderful experience Great experience "

"Everything was clean, staff was very friendly helpful & informative."

"Our room was spotless and the staff was courteous. The all inclusive package included all meals from any of the restaurants. We will definitely recommend to friends and family."

"This was our third time staying at this property. We Love the grounds. Our favorite is the adult pool and the opportunity to snorkel on site. Being connected to Xcaret park is the ultimate perk!"

"The cleanliness for being on the family side was impressive. So many kids and kid activities, my 7 yo had a great time. The spa was amazing. The restaurant food wasn’t great but the buffet was great! "

"Staff ver y nice and polite. The área and room Super clean. Very good stay Overall. Kids had a lot of fin in the aquapark. We never got bored at the hotel. Night life activities were Very family orientes and Very nice. "

"Beautiful place! Had a great time! "

"Review for stay during September of '25. This resort is huge with being 4 resorts (Kantenah, Colonial, White Sands & TRS-Adults only), on shared Palladium property. You can attend most if not all the resort pools, restaurants, entertainment etc. It was low season so resorts were not over-crowded. Actually, Kantenah Family Selection building/beach was fairly empty which we did not mind. Never an issue finding chairs at the beach or bali bed for rent. Colonial is the 'center hub' of all the resorts and seems to have the best entertainment, beach parties etc. Gametime sports bar was great, air-conditioned, TVs & full bar food menu and drinks to order from all included. It made for great catching a game on NFL opening weekend. Resort is also very family friendly. They have a schedule for activities for children, teens & adults. Never thought we would enjoy such a big resort but we truly did and wish we had more time. Rare occasion we opted not to leave the resort as every day/night there was something to do or see. There is a smaller waterpark on site also with slides for the kids and even an area for toddlers. We did encounter a couple issues during our stay however, management was prompt to resolve the issue and offer compensation. Our concierge butler passed the information on and the concierge manager came to the pool finding us offering sincere apologies and asked how they can make things right. Nothing is perfect but to me, that is customer service. We will return. "

"We had an amazing time ! Will go again "