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The Ardens Hotel - Austin

Photo gallery for The Ardens Hotel - Austin

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Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk

Overview of The Ardens Hotel - Austin

The Ardens Hotel - Austin

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
19 & 21, Jalan Austin Perdana 2/22, Taman Austin Perdana, Johor Bahru, Johor, 81100

Explore the area

  • Popular LocationSunway College Johor Bahru18 min walk
  • Popular LocationHospital Sultan Ismail19 min walk
  • Popular LocationAEON Tebrau City3 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)23 min drive

Choose dates to view prices

About this area

Johor Bahru

In the business district, The Ardens Hotel - Austin is in an area with good shopping. Travelers who have shopping on the agenda can visit Johor Bahru City Square and Paradigm Mall Johor Bahru. Singapore Zoo and Austin Heights Water & Adventure Park are also worth visiting.

What's nearby

  • Sunway College Johor Bahru - 18 min walk
  • Hospital Sultan Ismail - 19 min walk
  • AEON Tebrau City - 3 min drive
  • Austin Heights Water & Adventure Park - 4 min drive
  • Austin Hills Country Club - 6 min drive

Restaurants

  • The Stag – Bistro offering French cuisine. Serves breakfast, brunch, lunch, and dinner daily.

Getting around

  • JB Sentral - 12 min drive
  • Senai International Airport (JHB) - 23 min drive

About this property

The Ardens Hotel - Austin

3.5-star suburban hotel near Hospital Sultan Ismail
This hotel features a restaurant, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff. All 20 rooms offer free WiFi, free minibar items, and flat-screen TVs with satellite channels. Other amenities available to guests include room service, premium bedding, and rainfall showerheads.
The Ardens Hotel - Austin offers 20 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Johor Bahru hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking

Food and drink

  • 1 restaurant
  • Room service available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Mini-fridge

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ardens Hotel Johor Bahru
Ardens Hotel Austin Johor Bahru
Ardens Hotel Austin
Ardens Austin Johor Bahru
Ardens Austin
Hotel The Ardens Hotel - Austin Johor Bahru
Johor Bahru The Ardens Hotel - Austin Hotel
Hotel The Ardens Hotel - Austin
The Ardens Hotel - Austin Johor Bahru
The Ardens Hotel
Ardens Austin Johor Bahru
The Ardens Austin Johor Bahru
The Ardens Hotel - Austin Hotel
The Ardens Hotel - Austin Johor Bahru
The Ardens Hotel - Austin Hotel Johor Bahru

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 88 out of 234 reviews
5 - Excellent 38%
Rating 4 - Good. 117 out of 234 reviews
4 - Good 50%
Rating 3 - Okay. 23 out of 234 reviews
3 - Okay 10%
Rating 2 - Poor. 3 out of 234 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 234 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice trip
Nice place with good location!
Stayed 1 night in May 2021

4/5 Good

Stayed 2 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy Toilet Paper & Food Poisoning Breakfast
Got back the same room which I stayed last year. Very comfortable but however, toilet paper quality is very lousy and easy to melt. There is new breakfast menu which are 4 types of spaghetti. I chose the carbonara and after breakfast, I'm having the runs as not sure what's wrong with the food.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel. The staffs are friendly and accommodating .Hotel is clean and food is good .i was comfortable..
Stayed 4 nights in Feb 2020