Is Swan Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Swan Garden Hotel?

As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Swan Garden Hotel on Oct 6, 2025 start from P 2,036.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Swan Garden Hotel?

Self parking is free at this property.

What time is check-in at Swan Garden Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Swan Garden Hotel?

Check-out is at noon. Late check-out is available for a fee.

Swan Garden Hotel Reviews, Deals & Photos 2025

Q: Where is Swan Garden Hotel located?

Situated in the business district, this hotel is 0.4 mi (0.6 km) from Regency Specialist Hospital and within 3 mi (5 km) of University of Kuala Lumpur - Malaysian Institute of Industrial Technology and MARA University of Technology Pasir Gudang Campus. AEON Tebrau City and Hospital Sultan Ismail are also within 9 mi (15 km).

About the neighborhood

Located in Masai, Swan Garden Hotel is in the business district. AEON Tebrau City and Johor Bahru City Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Night Safari. MARA University of Technology Pasir Gudang Campus and University of Kuala Lumpur - Malaysian Institute of Industrial Technology are two other places to visit that come recommended.

Visit our Masai travel guide

8/10 Good

Rizal

Oct 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

overall is good

Stayed 1 night in Oct 2022

8/10 Good

Christian

Dec 12, 2024

Liked: Staff & service

Stayed 5 nights in Nov 2024

6/10 Okay

Jamilah umar

Jan 25, 2023

Stayed 2 nights in Jan 2023

8/10 Good

Nordin

Dec 6, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Mar 3, 2021

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Feb 24, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

there are restaurants, pharmacy nearby the hotel - very convenient

Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Feb 16, 2021

Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveler

Sep 23, 2020

Stayed 12 nights in Sep 2020

4/10 Poor

Verified traveler

Aug 24, 2020

booked the toilet is too dirty and not well maintained.

Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Oct 2, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Aug 26, 2019

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Aug 1, 2019

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Jul 5, 2019

The restaurant staff not aware of my break fast booking [Vegetarian]. and when i request she was not friendly way taking my message.

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Apr 19, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

The aircon was a bit noisy. Bathroom not as clean as possible.

Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Mar 5, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the location, facilities, comfort, the staff, a very peaceful and safe area.

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Feb 28, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Not much to complain about the facilities but during weekend the Uptown nearby can be quite busy and noisy.

Stayed 2 nights in Feb 2019

8/10 Good

Adrena

Jan 23, 2019

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

More specific about the toilet attachment.

Stayed 3 nights in Jan 2019

8/10 Good

Zameer, Johor

Oct 30, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel with many eateries in the surrounding. The location is convenient.

Stayed 3 nights in Oct 2018

8/10 Good

SamaulAK, Kuala Lumpur

Mar 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right for short stay

Very convenience with surrounding walking distance facilities

Stayed 1 night in Mar 2018

6/10 Okay

Zabidah

Mar 27, 2018

Liked: Staff & service

Near to Uptown so convenient to get variety of food easily

10/10 Excellent

Nurul

Feb 19, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2018

2/10 Terrible

Lovely, Singapore

May 9, 2016

Disliked: Property conditions & facilities, room comfort

Extremely Disappointing

On the day of check-in, approximately 1 to 2pm, hotel staff emailed me saying, cannot access expedia website, therefore my booking is cancelled. When I called to check, she recommended a higher pricing garden room and I have to pay more for it, which I find totally unreasonable and ridiculous. I was also on my way there at the moment. I have to stop and call expedia and was assisted by Prakash from customer service. He was a pleasant officer and was helpful, but the info given by him was incorrect. I booked a family suite and also confirmed with him, if it comes with 2 bedrooms and he said yes absolutely thrice. I have the call recording as well. Upon reaching the hotel, I was given a pathetic single room, which has a queen bed and 2 single beds on the floor. I felt very uncomfortable and 1st time experiencing all this last min negatives issues. When I check with the recep, she said she has no others rooms. Breakfast time, when we enter, no staff to greet, instead were chit chatting away within them. Closed restaurant has mosquitoes on food. We felt uncomfortable as we friends 2 males & 2 females has no privacy and the price paid 189RM per night is NOT WORTH IT AT ALL! On the first day night, the male recep refuse to call taxi for us saying the service is unavailable and was busy shaking legs and texting in his mobile while we stand there looking at him. It was very irritating. The service level is very bad. WE ARE UNHAPPY CUSTOMERS! I would never recommend this hotel to any

4/10 Poor

Verified traveler

Mar 20, 2016

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Mun Seong, Singapore

Aug 30, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities

Acceptable hotel to stay

One of the better available hotel in the vicinity. Reasonable rates. Surrounding is good & convenient. I had stayed in the hotel for 7 consecutive days. Need improvements in housekeeping.

8/10 Good

Verified traveler

Aug 17, 2015

Liked: Cleanliness, staff & service, room comfort

Convinience spot while in Masai.

It's sufficient enough for the price. Wi-fi a bit weak.

Swan Garden Hotel

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Superior Twin Room, 2 Twin Beds, Ensuite, City View

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Deluxe Double Room, 1 Double Bed

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Family Suite, 3 Bedrooms

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Deluxe Double Room, 1 Double Bed, Non Smoking, No Windows

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