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Outdoor pool, open 6:30 AM to 9:00 PM, pool loungers
Outdoor pool, open 6:30 AM to 9:00 PM, pool loungers
Minibar, in-room safe, desk, iron/ironing board
View from Room

Guest reviews

4.4 out of 5 Excellent
758 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationKSL City Mall13 min drive
Popular LocationAEON Tebrau City13 min drive
Popular LocationSembawang Park19 min drive
AirportJohor Bahru (JHB-Senai Intl.)25 min drive

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  • Club Room, 1 Double Bed, Non Smoking (Club Level)

    4.6/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsClub Room, 1 Double Bed, Non Smoking (Club Level)
  • Deluxe Room, 2 Single Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 81 sq m
    • Bay view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Pool View

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Pool View
  • Room, 2 Single Beds, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Single Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking (Club Level)

    5/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Non Smoking (Club Level)
  • Room, 1 King Bed, Non Smoking, Bay View

    Room amenities

    • 36 sq m
    • Bay view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Bay View
  • Deluxe Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking

About this area

Masai

Located in Masai, Renaissance Johor Bahru Hotel is in the business district and on the boardwalk. The Mall and KSL City Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and Singapore Zoo. Don't miss out on a visit to Night Safari. Make sure you don't miss outdoor adventures like rock climbing and hiking/biking trails, or hop on a bike for hire nearby and take a self-guided tour around Masai.
Visit our Masai travel guide
View in a map
Popular Location

What's nearby

  • KSL City Mall - 13 min drive
  • AEON Tebrau City - 13 min drive
  • Angry Birds Activity Park Johor Bahru - 14 min drive
  • Hospital Sultan Ismail - 17 min drive
  • Sembawang Park - 19 min drive

Getting around

  • Kranji Station - 12 min drive
  • JB Sentral - 17 min drive
  • AirportJohor Bahru (JHB-Senai Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Cafe BLD – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Wan Li – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Chocolate Cake Company – Serves breakfast, lunch and dinner daily.

About this property

Renaissance Johor Bahru Hotel

Luxury Masai hotel in Bandar Baru Permas Jaya with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 345 rooms offer WiFi, iPod docks and LCD TVs with satellite channels. Guests will also find 24-hour room service, wired Internet (surcharge) and minibars.
Renaissance Johor Bahru Hotel offers 345 forms of air-conditioned accommodation with iPod docking stations and minibars. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

This Masai hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 50 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 5 per day
  • Valet parking: MYR 30 per day

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 60.00 for adults and MYR 30.00 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference space (19493 square feet)

Outdoors

  • Pool sunloungers

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices in meeting rooms
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 60.00 for adults and MYR 30.00 for children (approximately)
  • Fee for in-room wireless Internet: MYR 50 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 50 per day (rates may vary)
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Frequently asked questions

Can I cancel my reservation for free at Renaissance Johor Bahru Hotel and receive a full refund?
Yes, Renaissance Johor Bahru Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Renaissance Johor Bahru Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Renaissance Johor Bahru Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:30 AM to 9:00 PM.
Is Renaissance Johor Bahru Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Renaissance Johor Bahru Hotel?
Self-parking is available for MYR 5 per day. Valet parking is available for MYR 30 per day.
What time is check-in at Renaissance Johor Bahru Hotel?
Check-in is from 3 PM to midnight.
What time is check-out at Renaissance Johor Bahru Hotel?
Checkout is at noon.
Where is Renaissance Johor Bahru Hotel located?
Located in Bandar Baru Permas Jaya, this luxury hotel is within 9 mi (15 km) of The Mall, KSL City Mall and AEON Tebrau City. Komtar JBCC and Johor Bahru City Square are also within 9 mi (15 km).
4.4
Excellent
758 reviews
5 - Excellent
411
4 - Good
276
3 - Okay
49
2 - Poor
16
1 - Terrible
6

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2020

5/5 Excellent

Traveled with group, Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe. A definite hotel for a casual tourist like me
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
superb hotel. Recommended. Nice room. Comfortable bed.
Stayed 1 night in Jul 2020

2/5 Poor

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
Everything is perfect but when I off the room air-con due to too cold, water dripped out from ceiling. The dripping voice woke me up, I have no choice but turn on the air-con again.
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Great service from super friendly staff!
Stayed 4 nights in May 2020