4/5 Good
Verified traveler
Business traveler
18 Dec 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020
Overview of Renaissance Johor Bahru Hotel
Photo gallery
Renaissance Johor Bahru Hotel
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
Istana Pasir Pelangi7 min drive
Johor Bahru Ferry Terminal8 min drive
The Mall12 min drive
Johor Bahru (JHB-Senai Intl.)25 min drive
Choose dates to view prices
About this area
Masai
Located in Masai, Renaissance Johor Bahru Hotel is in the business district and on the boardwalk. The Mall and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and Singapore Zoo. Don't miss out on a visit to Night Safari. Be sure not to miss outdoor adventures like rock climbing and hiking/biking trails, or hop on a bike rental nearby and take a self-guided tour around Masai.
View in a map
What's nearby
- Istana Pasir Pelangi - 7 min drive
- Johor Bahru Ferry Terminal - 8 min drive
- Plaza Pelangi - 11 min drive
- The Mall - 12 min drive
- Sembawang Park - 19 min drive
Getting around
- JB Sentral - 9 min drive
- Kranji Station - 12 min drive
- Senai International Airport (JHB) - 25 min drive
Restaurants
- Cafe BLD – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
- Wan Li – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
- Chocolate Cake Company – Serves breakfast, lunch and dinner daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (MYR 50 per day), Wired Internet (surcharge)
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (MYR 5 per day)
- Valet parking on site (MYR 30 per day)
- Wheelchair-accessible parking and van parking available
Food and drink
- Continental breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 60.00 for adults and MYR 30.00 for children
- 4 restaurants and 1 coffee shop/café
- 1 bar
- 24-hour room service
Things to do
- 24-hour fitness center
- Children's pool
- Outdoor pool
- Sauna
Family friendly
- Children's pool
- Grocery/convenience store
- Laundry facilities
- Mini-fridge
- Outdoor pool
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Malay
Business services
- Business center
- Computer station
- Conference space (19493 square feet)
- Meeting rooms - 12
Outdoors
- Pool sun loungers
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices in meeting rooms
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility
- Lever door handles
- Low-height electrical outlets in bathroom
- Roll-in shower
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- 40-inch LCD TV
- Cable/satellite channels
- iPod dock
Food and drink
- Coffee/tea maker
- Free bottled water
- Mini-fridge
- Minibar
More
- Desk
- Free newspapers
- Iron/ironing board
- Phone
- Safe
See similar properties
Policies
Check-in
Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for continental breakfast: MYR 60.00 for adults and MYR 30.00 for children (approximately)
- Fee for in-room wireless Internet: MYR 50 per day (rates may vary)
- Fee for in-room wired Internet: MYR 50 per day (rates may vary)
- Self parking fee: MYR 5 per day
- Valet parking fee: MYR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai
Frequently asked questions
4.4
Excellent
4.5/5
Cleanliness
4.4/5
Staff & service
4.1/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
PANG
28 Nov 2020
Stayed 1 night in Nov 2020
5/5 Excellent
Jagdiesh Kaur Virik
Business traveler
23 Nov 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2020
5/5 Excellent
Verified traveler
Business traveler
4 Nov 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
4/5 Good
Azrin
27 Oct 2020
Stayed 2 nights in Oct 2020