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Renaissance Johor Bahru Hotel

Photo gallery for Renaissance Johor Bahru Hotel

Primary image
Outdoor pool, open 6:30 AM to 9:00 PM, sun loungers
Outdoor pool, open 6:30 AM to 9:00 PM, sun loungers
Minibar, in-room safe, desk, iron/ironing board
View from room

Overview of Renaissance Johor Bahru Hotel

Renaissance Johor Bahru Hotel

4.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750

Explore the area

  • Popular LocationIstana Pasir Pelangi7 min drive
  • Popular LocationJohor Bahru Ferry Terminal8 min drive
  • Popular LocationThe Mall10 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)25 min drive

Choose dates to view prices

About this area

Masai

Renaissance Johor Bahru Hotel is located in Bandar Baru Permas Jaya, a neighborhood in Masai, and is in the suburbs and on the boardwalk. The Mall and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and Singapore Zoo. Don't miss out on a visit to Night Safari. Be sure not to miss outdoor adventures like rock climbing and hiking/biking trails, or hop on a bike rental nearby and take a self-guided tour around Masai.
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Map

What's nearby

  • Istana Pasir Pelangi - 7 min drive
  • Johor Bahru Ferry Terminal - 8 min drive
  • The Mall - 10 min drive
  • Plaza Pelangi - 11 min drive
  • Sembawang Park - 38 min drive

Getting around

  • Kranji Station - 12 min drive
  • JB Sentral - 14 min drive
  • Senai International Airport (JHB) - 25 min drive

About this property

Renaissance Johor Bahru Hotel

Luxury Masai hotel in Bandar Baru Permas Jaya with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with iPod docking stations and minibars. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 50 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 60.00 for adults and MYR 30.00 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe BLD
  • Wan Li
  • Chocolate Cake Company

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (19493 square feet)
  • Meeting rooms - 12

Outdoors

  • BBQ grill(s)
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

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Masai
Masai
Bandar Baru Permas Jaya
Bandar Baru Permas Jaya
Business friendly
Business friendly
Washer and dryer
Washer and dryer
4 star
4 star
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 60.00 for adults and MYR 30.00 for children (approximately)
  • Fee for in-room wireless Internet: MYR 50 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 50 per day (rates may vary)
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 433 out of 795 reviews
5 - Excellent 54%
Rating 4 - Good. 288 out of 795 reviews
4 - Good 36%
Rating 3 - Okay. 51 out of 795 reviews
3 - Okay 6%
Rating 2 - Poor. 17 out of 795 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 795 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet environment and the room is well-maintained.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is an excellent spread catering from Continental to Asian foods. Special commendation for the pastry section. The croissants were freshly baked and the waffles/ pancakes were yummy! The buffet dinner came with fresh sashimi with oomph and the best baked salmon I have ever eaten!
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, staff & service
Good indeed
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and professional hotel staff Room is clean and the size is big. 2 extra size single bed. My wife & i one bed while my son have another bed. Around the hotel a lot eateries, banks and one Aeon Shopping Mall. Just the down side is the swimming pool. Nothing fancy about the swimming pool and my son not intrest to go for it. But I believe is business hotel as around have shop and that is small factory area in driving distance. But overall the hotel is good.
Stayed 1 night in Mar 2022

4/5 Good

Stayed 1 night in Feb 2022