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Hotel Austin Paradise - Pulai Utama

Star Rating
2.5 out of 5
Photo gallery

Reviews

3.5 / 5Good
10 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Housekeeping
  • 24/7 Front Desk

Map

What's nearby

  • Popular Location
    Universiti Teknologi Malaysia
    6 min drive
  • Popular Location
    Sutera Mall
    12 min drive
  • Popular Location
    Johor Premium Outlets
    18 min drive
  • Airport
    Singapore (SIN-Changi)
    53 min drive

Choose dates to view prices

Book online or call:

1 800 1 114 2468
  • Superior Deluxe

    Room Amenities

    • Sleeps 2
    More details
  • Executive Suite

    Room Amenities

    • Sleeps 2
    More details
  • Superior Triple Room

    Room Amenities

    • Sleeps 3
    More details
  • Family Suite

    Room Amenities

    • Sleeps 4
    More details

About this area

Johor Bahru

Hotel Austin Paradise - Pulai Utama is located in Johor Bahru. Sutera Mall and Paradigm Mall Johor Bahru are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Danga Bay. Legoland Malaysia and Sanrio Hello Kitty Town are also worth visiting.

Visit our Johor Bahru travel guide

What's nearby

  • Popular Location
    Universiti Teknologi Malaysia - 6 min drive
  • Popular Location
    Paradigm Mall Johor Bahru - 12 min drive
  • Popular Location
    Sutera Mall - 12 min drive
  • Popular Location
    Eco Botanic at EcoWorld Gallery - 18 min drive
  • Popular Location
    Johor Premium Outlets - 18 min drive

Getting around

  • JB Sentral - 30 min drive
  • Johor Bahru (JHB-Senai Intl.) - 23 min drive

About this property

Hotel Austin Paradise - Pulai Utama

Hotel in Johor Bahru with 24-hour front desk
This hotel features a 24-hour front desk and free WiFi in public areas. All 40 rooms offer free WiFi, coffee makers and LED TVs with satellite channels. Free bottled water, hairdryers and showers are among the other amenities that guests will find.
Hotel Austin Paradise - Pulai Utama offers 40 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. LED televisions come with satellite channels.
Bathrooms include a shower, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Public areas are equipped with complimentary wireless Internet access.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

Property is also known as

  • Austin Paradise Taman Pulai Utama Hotel Skudai
  • Austin Paradise Taman Pulai Utama Hotel
  • Austin Paradise Taman Pulai Utama Skudai
  • Austin Paradise Pulai Utama
  • Hotel Austin Paradise - Taman Pulai Utama Skudai, Johor
  • Hotel Austin Paradise - Pulai Utama Hotel
  • Hotel Austin Paradise - Pulai Utama Johor Bahru
  • Hotel Austin Paradise - Pulai Utama Hotel Johor Bahru

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free nearby parking

Guest services

  • 24-hour front desk
  • Daily housekeeping

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • LED TV
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Slippers
3.5
5 - Excellent
1
4 - Good
4
3 - Okay
4
2 - Mediocre
1
1 - Poor
0
3.5
Cleanliness
3.5
Service and Staff
3.4
Property condition

2/5

  • Disliked: Property conditions & facilities

This might be a nice place for locals however it didn’t work for me. I like the Austin Heights area where there are multiple food choices, bars and massage businesses.

Stayed 2 nights in Dec 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2018

5/5 Excellent

Brand new hotel

Everything is brand new so there were no problems. The room and its bathroom are very clean. But if I decide to stay there again, I will request for a room that is not facing the main road as it gets noisy at night, could not sleep well at night with the cars noises. Another complaint is one of the staff at the front desk was not that friendly, did not greet properly, I don't remember his name but he should treat his visitors equally regardless our races or our religious beliefs.

Pros: Brand new stuff so everything functions really well. Loved the hot water shower! Generous amount of soap & shower gels. Iron is readily available.

Cons: Wallpaper needs to be checked as they are starting to peel. A list of food delivery services would be great.

Location: Location is convenient to university students and is near to lots of shops and there's a mall nearby. Only about 20 minutes drive to the airport too!

Stayed 2 nights in Feb 2018

4/5 Good

  • Liked: Staff & service, property conditions & facilities

Simple but nice hotel

Quite far from Johor Bharu city but its ok if u have ur own transport Near to a local university This hotel is near to a convenience store 7E I booked a room with twin beds and the room a bit small and no window I have to join the bed so that i can pray bedsheet is dirty, i wonder if they changed it or not The towels are old so i used my own towels The room is very nice actually They provide toiletries, kettle, hair dryer Iron is exactly near my room but outside The staff is humble The hotel even got the security to look out their customers’ cars Parking quite a lot in front of the hotel and its building at night Im sure will book this hotel again

Stayed 1 night in Dec 2017

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