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Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Guest reviews

3.5/5 Good
10 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Housekeeping
  • 24/7 Front Desk


Explore the area

Popular LocationUniversiti Teknologi Malaysia9 min drive
Popular LocationSutera Mall18 min drive
Popular LocationJohor Premium Outlets18 min drive
AirportSingapore (SIN-Changi)68 min drive

Choose dates to view prices

  • Superior Deluxe

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Deluxe
  • Superior Twin

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Twin
  • Superior Triple Room

    Room amenities

    • 1 sq m
    • Sleeps 3
    • 1 Twin Bed and 1 King Bed
    More detailsSuperior Triple Room
  • Family Suite

    Room amenities

    • 1 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsFamily Suite
  • Executive Suite

    Room amenities

    • 1 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Johor Bahru

Hotel Austin Paradise - Pulai Utama is located in Johor Bahru. Paradigm Mall Johor Bahru and Sutera Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Danga Bay. Looking to enjoy an event or a game while in town? See what's happening at Sultan Ibrahim Stadium or Tan Sri Hassan Yunus Stadium.

Visit our Johor Bahru travel guide
Popular Location

What's nearby

  • Universiti Teknologi Malaysia - 9 min drive
  • Paradigm Mall Johor Bahru - 14 min drive
  • Sutera Mall - 18 min drive
  • Johor Premium Outlets - 18 min drive
  • Aeon Mall Bukit Indah - 22 min drive

Getting around

  • JB Sentral - 30 min drive
  • Singapore (SIN-Changi) - 64 min drive

About this property

Hotel Austin Paradise - Pulai Utama

Hotel in Johor Bahru with 24-hour front desk
A 24-hour front desk and free WiFi in public areas are available at this hotel. All 40 rooms offer free WiFi, coffee makers and LED TVs with satellite channels. Free bottled water, hairdryers and showers are among the other amenities that guests will find.
Hotel Austin Paradise - Pulai Utama offers 40 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking

Guest services

24-hour front desk
Daily housekeeping

Room amenities


Air conditioning


Free toiletries


Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water





Check-in time starts at 2 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information


You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

Frequently asked questions

Can I cancel my reservation for free at Hotel Austin Paradise - Pulai Utama and receive a full refund?
Yes, Hotel Austin Paradise - Pulai Utama offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Austin Paradise - Pulai Utama cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Austin Paradise - Pulai Utama pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Austin Paradise - Pulai Utama?
There is free parking nearby.
What time is check-in at this property?
Check-in begins at 2 PM.
What time is check-out at this property?
Checkout is at noon.
Where is this property located?
Situated in Johor Bahru, this hotel is 2.5 mi (4 km) from Pulai Spring Country Club and 2.6 mi (4.2 km) from Universiti Teknologi Malaysia. Paradigm Mall Johor Bahru and Sutera Mall are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for Hotel Austin Paradise - Pulai Utama

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Disliked: Property conditions & facilities

This might be a nice place for locals however it didn’t work for me. I like the Austin Heights area where there are multiple food choices, bars and massage businesses.

Stayed 2 nights in Dec 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2018

5/5 Excellent

Brand new hotel

Everything is brand new so there were no problems. The room and its bathroom are very clean. But if I decide to stay there again, I will request for a room that is not facing the main road as it gets noisy at night, could not sleep well at night with the cars noises. Another complaint is one of the staff at the front desk was not that friendly, did not greet properly, I don't remember his name but he should treat his visitors equally regardless our races or our religious beliefs.

Pros: Brand new stuff so everything functions really well. Loved the hot water shower! Generous amount of soap & shower gels. Iron is readily available.

Cons: Wallpaper needs to be checked as they are starting to peel. A list of food delivery services would be great.

Location: Location is convenient to university students and is near to lots of shops and there's a mall nearby. Only about 20 minutes drive to the airport too!

Stayed 2 nights in Feb 2018

4/5 Good

  • Liked: Staff & service, property conditions & facilities
Simple but nice hotel

Quite far from Johor Bharu city but its ok if u have ur own transport Near to a local university This hotel is near to a convenience store 7E I booked a room with twin beds and the room a bit small and no window I have to join the bed so that i can pray bedsheet is dirty, i wonder if they changed it or not The towels are old so i used my own towels The room is very nice actually They provide toiletries, kettle, hair dryer Iron is exactly near my room but outside The staff is humble The hotel even got the security to look out their customers’ cars Parking quite a lot in front of the hotel and its building at night Im sure will book this hotel again

Stayed 1 night in Dec 2017