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Hotel Austin Paradise - Mount Austin

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Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi

Overview of Hotel Austin Paradise - Mount Austin

Hotel Austin Paradise - Mount Austin

3 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
No 85 & 87, Taman Mutiara Emas 10/19, Taman Mount Austin, Johor Bahru, 81100

Explore the area

  • Popular LocationSunway College Johor Bahru10 min walk
  • Popular LocationAustin Heights Water & Adventure Park17 min walk
  • Popular LocationHospital Sultan Ismail18 min walk
  • AirportSingapore (SIN-Changi)41 min drive

Choose dates to view prices

About this area

Johor Bahru

Located in Johor Bahru, Hotel Austin Paradise - Mount Austin is near the airport and near theme parks. Travelers who have shopping on the agenda can visit Johor Bahru City Square and Paradigm Mall Johor Bahru. Looking to enjoy an event or a game while in town? See what's happening at Singapore Turf Club or Tan Sri Hassan Yunus Stadium.

What's nearby

  • Sunway College Johor Bahru - 10 min walk
  • Austin Heights Water & Adventure Park - 17 min walk
  • Hospital Sultan Ismail - 18 min walk
  • AEON Tebrau City - 3 min drive
  • Austin Hills Country Club - 5 min drive

Getting around

  • JB Sentral - 12 min drive
  • Changi Airport (SIN) - 41 min drive

About this property

Hotel Austin Paradise - Mount Austin

3-star hotel near Hospital Sultan Ismail
Along with a business center, this smoke-free hotel has multilingual staff and free self parking. WiFi in public areas is free. All rooms are soundproofed and offer free WiFi and free bottled water. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find coffee makers and showers.
Hotel Austin Paradise - Mount Austin offers 49 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Malay

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Austin Paradise Hotel Johor Bahru
Austin Paradise Hotel
Austin Paradise Johor Bahru
Austin Paradise Mount Austin
Hotel Austin Paradise - Mount Austin Hotel
Hotel Austin Paradise - Mount Austin Johor Bahru
Hotel Austin Paradise - Mount Austin Hotel Johor Bahru

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 3 out of 31 reviews
5 - Excellent 10%
Rating 4 - Good. 12 out of 31 reviews
4 - Good 39%
Rating 3 - Okay. 10 out of 31 reviews
3 - Okay 32%
Rating 2 - Poor. 3 out of 31 reviews
2 - Poor 10%
Rating 1 - Terrible. 3 out of 31 reviews
1 - Terrible 10%

3.4/5

Cleanliness

3.3/5

Staff & service

4.2/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

4/5 Good

Stayed 1 night in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to shower due to doing repairing at night time and didn’t provide any notification for us . I feel very disappointed when I first time stay at this hotel .
Stayed 1 night in Oct 2019