Traveled with group
Dec 24, 2019
Disliked: Cleanliness, property conditions & facilities, room comfort
Pillowcases unchanged since several guests ago
Pillowcase had greasy scalp perspirant odour and probably hadn’t been changed since several guests ago. Very disconcerting to discover the source of the odour some time after laying in bed. Hotel staff insisted that the pillowcase was fresh (it patently was not), and i requested for 2 new pillowcases to double-layer over the pillow. Coffee tray was stained with fresh coffee s residue, which would have easily been rinsed off; not a big deal considering the price point of the room. But clean sheets are a basic requirement no matter how budget the hotel room is. The blanket seemed to smell of sweat/saliva too.
Stayed 1 night in Dec 2019