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Crystal Crown Hotel

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Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
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Overview of Crystal Crown Hotel

Crystal Crown Hotel

3.0 star property

3.5/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250

Explore the area

  • Popular LocationKSL City Mall8 min walk
  • Popular LocationPlaza Pelangi10 min walk
  • Popular LocationHoliday Plaza11 min walk
  • AirportJohor Bahru (JHB-Senai Intl.)23 min drive

Choose dates to view prices

About this area

Johor Bahru

Crystal Crown Hotel is located in Central District, a walkable area in Johor Bahru with good shopping. Johor Bahru City Square and Paradigm Mall Johor Bahru are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sembawang Park. Check out an event or a game at Singapore Turf Club, and consider making time for Singapore Zoo, a top attraction not to be missed.

What's nearby

  • KSL City Mall - 8 min walk
  • Plaza Pelangi - 10 min walk
  • Holiday Plaza - 11 min walk
  • Angry Birds Activity Park Johor Bahru - 3 min drive
  • Arulmigu Sri Rajakaliamman Glass Temple - 4 min drive

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 23 min drive

About this property

Crystal Crown Hotel

3-star Johor Bahru hotel in Central District, near KSL City Mall
This smoke-free hotel features an outdoor pool, a restaurant, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Crystal Crown Hotel offers 264 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. 32-inch LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bidets and complimentary toiletries.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

Languages spoken

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Kirishima Shuzou
  • Chatter Corner CoffeeHous

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (4985 square feet)
  • Meeting rooms - 5

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Crown Crystal
Crown Crystal Hotel
Crystal Crown Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Johor Bahru
Hotel Crystal Crown
Crystal Crown
Crystal Crown Hotel Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Hotel Johor Bahru

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 37 out of 373 reviews
5 - Excellent 10%
Rating 4 - Good. 177 out of 373 reviews
4 - Good 47%
Rating 3 - Okay. 104 out of 373 reviews
3 - Okay 28%
Rating 2 - Poor. 40 out of 373 reviews
2 - Poor 11%
Rating 1 - Terrible. 15 out of 373 reviews
1 - Terrible 4%

3.5/5

Cleanliness

3.6/5

Staff & service

3.7/5

Amenities

3.3/5

Property conditions & facilities

3.5/5

Eco-friendliness

3/5 Okay

Disliked: Amenities, property conditions & facilities
Hotel check-in was slow as there were too many checking in at the same time, at 2 pm. The older man at the counter helped but was confused about how many nights I was staying. The room was nowhere like what I saw on the website; the room was spacious, kind of empty at the same time. They had renovated the rooms, but badly, the bathroom now has a sliding door on the outside of the original door frame and cannot be locked. The water pressure was adequate, not fantastic, and I had to wait 5 to 10 minutes to get hot water, wasting water while it was flowing. The room had no slippers, and the wooden floors were not cleaned, so I had to get a pair of slippers outside. The hotel shops, spas, and all facilities except for the pool are closed, so nothing apart from the room there. The nearest food area by foot is the food store, about 8 minute's walk to KSL Mall. The surrounding areas are all shuttered also. Next time will try New York Hotel or KSL Resort Hotel if staying in JB. They have food stores outside or a mall nearby for supplies. Lastly, if you stay at this hotel, bring your amenities like shampoo and toothbrush as the ones given at the hotel are really not too good, and on day one, there was also no hand soap.
Stayed 2 nights in May 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a day in crystal crown
1.room was nicely renovate with new interior however bathroom door has no lock & not secure. 2.Breakfast was really nice.Have to try their nasi lemak. 3.Walkway going to swimming pool was quite dark but the pool was nice. Have a great time with my daughter.
Stayed 1 night in Sep 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, room comfort
Value for money. Impressed with room's lighting level especially if one need to do office work in room. However air cond regulator is v user unfriendly
Stayed 2 nights in Jun 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020