Istanbul hotel rooms a the Rixos Hotels

"I recently returned to this hotel after four years, expecting the same pleasant experience I once had. Unfortunately, my stay was a major disappointment from start to finish. The property is clearly not being maintained. Many areas look worn-out, aged, and in need of serious refurbishment. What used to feel charming and well-kept now feels neglected. The cleanliness was also far below acceptable standards — from dusty surfaces to poorly cleaned rooms and bathrooms, it was obvious that attention to detail has slipped dramatically. Service, which had previously been a highlight, has also declined. Staff seemed overwhelmed, uninterested, or simply unmotivated. Basic requests took far too long, and the overall atmosphere felt disorganized and inattentive. What makes the situation even more frustrating is the price. For the current condition of the hotel and the level of service provided, the rates are far too high. It felt like I was paying premium prices for a budget-level experience. Overall, this stay did not meet expectations in any way. I hope the management takes significant steps to improve maintenance, cleanliness, and service quality. Until then, I cannot recommend this hotel and sadly won’t be returning."

"breakfast was awesome "

"Wonderful staff greet you when you arrive. The breakfast was exceptional. The view from the restaurant was amazing. Location is great and very easy to get around. Walkable to the local tourist sites. "

"Thank you"

"I love my stay at the Ritz Carlton. Stay were very friendly which is not easy to find in Istanbul. "

"good"

"I had a disappointing experience with the reception. I arrived very late at night (around midnight) and was required to check out at 9 a.m., which gave me very little time to rest. For an airport hotel, I expected more flexibility and understanding in such situations. Unfortunately, the staff were not accommodating. I will not choose this hotel again."

"Helpful staff. I was able to check into my flight early due to their assistance and check my bags early. Room was ready when I arrived. I was able to sleep, shower, watch TV and relax. Breakfast inside the hotel is excellent - the hotel restaurant/bar overall is very good. In general the staff is helpful, smart and quick to problem solve. It's pricey but I'd stay here again when I have a long layover."

"Excellent !!!"