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Palmera Old City

Experience the city's vibrant energy from our rooftop perch or explore historic landmarks just steps away. Multilingual staff are ready to help you navigate.

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In the heart of Old City, Palmera Old City offers a warm welcome with its rooftop terrace and dry cleaning/laundry services. Stay connected with in-room WiFi and enjoy express check-in, tour/ticket assistance, concierge services, multilingual staff and 24-hour front desk.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Room service
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About this property

Palmera Old City

  • Hotel near Grand Bazaar
  • Close to Sultanahmet Square and Blue Mosque, Palmera Old City provides a rooftop terrace, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Express check-out, express check-in, and a TV in the lobby
    • Tour/ticket assistance, a front-desk safe, and multilingual staff
  • Room features
  • All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Bathrooms with hydromassage showers and bidets
    • 32-inch flat-screen TVs with premium channels
    • Separate sitting areas, electric kettles, and heating

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8.6 out of 10, Excellent, 1,004 reviews
The price is P2,563
P2,845 total
includes taxes & fees
May 26 - May 27
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 50 (one-way), (up to 6 years old)
  • Nearby parking fee: EUR 12 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 21972

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Palmera Old City pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palmera Old City?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Palmera Old City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Palmera Old City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Palmera Old City located?

Located in Istanbul City Center, this hotel is within a 15-minute walk of Grand Bazaar and Sultanahmet Square. Bosphorus and Blue Mosque are also within 1 mi (2 km). Beyazit Station is 10 minutes by foot and Laleli-University Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 24 out of 47 reviews
Rating 8 - Good. 9 out of 47 reviews
Rating 6 - Okay. 11 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

Reviews

Verified

10/10 Excellent

Sirlene

Liked: Property conditions & facilities, room comfort
A good location, the staff very kind and comfortable rooms
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Zaahira

Liked: Cleanliness, amenities, property conditions & facilities
it was a perfect location and the rooms were very clean. Thanks to Omar and his lovely mum n sister for the hospitalty. The service was very good and pleasant stay
Stayed 10 nights in Jun 2025
Verified

10/10 Excellent

Katia

Liked: Cleanliness, staff & service

Great, warm stay.

Very friendly, family environment. We felt at home. Thank you for your kindness.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Veerpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and not far from the city centre
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Pat

Liked: Cleanliness
Location fantastic for main tourist attractions. Overall good value for money. Lots of local eating places within walking distance. Hotel staff friendly, room adequate and very clean with comfortable bed. Breakfast adequate so value for money. However, room 503 had an issue with hot water in the shower, in the mornings when complained was informed it was a technical issue so had to wait over an hour to have a shower in the mornings.
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Ashraf

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The quality of room including air conditioner, bathroom were beloe standard and were not value for money. Cleanliness was good and staff was also nice.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Kieran John

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast on the rooftop terrace was a nice touch. Great way to gather your thoughts before a day of exploring. Hotel within easy reach of public transport. Grand Bazzar well within walking distance...
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family run hotel, owners and staff very nice and helpful. Hotel is simple, lovely and clean. Its located in the old city and a short distance from places to dine and many of the major landmarks in Istanbul!
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Siavash

Liked: Amenities
Very cool people and great people
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife, our two children, and I stayed here for a week, and we had a wonderful experience. The staff was incredibly friendly and welcoming, and our room was spotless throughout our stay. We appreciated having hot water available 24/7, which made our stay even more comfortable. The complimentary breakfast was absolutely delicious, offering a great start to our mornings. The property is in a fantastic location, conveniently close to all the major tourist attractions, making it easy to explore the area. Thank you for being such a wonderful host—we truly enjoyed our time here. Much love, and God bless!
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort

Not for single ladies.

Not for single ladies. The young manager feels free to make sexual advances and the other receptionist knows. Sickening. Great service provided to my dad. They made sure he kept a family room for the price of a small one. Astounding lip service paid to my old man. Kind and helpful staff overall. One room I got had a noisy water system in the wall it seems: very loud noise in the morning. Another one had a water temperature hard to adjust but manageable. Great location, view, cheap and practical if you have good legs to walk the short but steep distance to the grand bazaar and very useful tramline 1.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Kadiatou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed at this hotel for 5 days. Just as the name states it's located in the old city and within walking distance to everything (shopping centers, restaurants, tramway, etc.). Our room and bathroom were small but the service was excellent. The hotel is not fancy or grand, but it's a good quality/price for the location. Also, the manager Ömer made up for anything the hotel could lack. I often travel and his client service skills are really beyond anything I've seen before; he's usually not there at nights but he stayed back the night before our checkout to say goodbye to us. Breakfast was included in our stay, there weren't many options but the kitchen staff prepared whatever local dish we order in the morning, portions were enough and the food was good too. Know before you go: Bring your own toileteries and towel (I didn't like what was provided but I'm a very picky person); don't hesitate to ask for additional blankets (the one in our room was thin and I'm often chilly) or anything you need the staff is very helpful. Also, the hotel offers tours through different agencies, we did the "luxury dinner on the boat tour" for $50 but it had nothing luxurious and the food was cold and bland; the other tour we went on was very interesting it was €90 ($104 usd) and included visits to the most famous touristic attractions in instanbul, with 3 hours boat ride on the bosphorus and a delicious lunch on the boat (this one was sooo worth it). Overall, I liked my stay there!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

May Jessica

Liked: Property conditions & facilities, room comfort
Onar is friendly and accomodating
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
We received a really warm welcome to this lovely little hotel. We found the room to be clean, spacious and very comfortable. Staff at the hotel are really helpful, offered advice around day trips and even let us borrow their Istanbulkart! The breakfast room is lovely; great view of the city and really fresh and tasty food to start the day. The ladies who prepare the breakfast are nice, what they lack in English they make up for in hospitality. The hotel is in the old city which has nice restaurants about 5 mins walk away, the immediate area looks very 'lived in' but I like the charm that it offers and it felt very safe whilst walking around at night. I'd definitely stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Istanbul staying

The service was good, everyone had been friendly and helpful. The room was clean and large enough for three people. The most interesting thing is the area where the hotel is located. It is a mix between touristic (as it is preety close to the main attractions) and local life. Not so close to the nearest metro station.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the service was good, you get what you pay for. However, at the beginning there was some poor organization as we were sent to another hotel for the first night, which should not have happened.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Mohammad

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The balcony door was very loud, window was broken. Room was small, only one copy of key and no way to lock from inside without key. No sausage or meats for breakfast, could have been better.
Stayed 7 nights in Aug 2025
Verified

6/10 Okay

Chris-Lennert

Liked: Property conditions & facilities
Disliked: Staff & service
The location and terrace of the hotel were great BUT there are some areas in which it needs to improve. 1. Service: The front desk was always very nice. However, we asked for the room to be cleaned two days in a row and nothing happened. Moreover, the service at breakfast was unfriendly on some of the days, which is why we felt quite unwelcome. Service seamed to be annoyed about the fact that we wanted to have breakfast at 10 AM even though it is available until 11 AM. 2. Cleanliness of the room: When we arrived to the Hotel, there was still some hair in the shower walls and the overall cleanliness was just OK. 3. Shower: When we tried to shower in the morning at 7 AM, but there was no running water at first. After a while there was some water coming out of the shower head but it smelled like it was coming right out of the sewer.
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

Mauro

Disliked: Cleanliness, staff & service, property conditions & facilities
le foto sono ingannevoli. Camera piccola, senza armadio, piumone piccolo rispetto al letto. Pulizia bagno scarsa
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience authentique dans un petit hôtel

Bravo à toute l'équipe pour son accueil souriant et son souci de satisfaire le client. La salle de bain est impeccable, la literie aussi et le calme est total. Une mention spéciale pour la terrasse où est servi le petit-déjeuner. Un excellent rapport qualité/prix.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Delphine

Moyen

Quartier pas terrible du tout, on nous a même dit que c’était « dangereux ». Le personnel n’est pas très accueillant, petit déjeuné salé donc pour ceux qui aime le sucré n’oubliez pas d’amener vos gâteaux. Les chambres sont pas mal dans l’ensemble & plutôt propre.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

ALDO

Disliked: Cleanliness, property conditions & facilities
Las fotos no son las reales, las instalaciones son malas, feas, no hacen limpieza, no está a 15 minutos de la zona turística, está a 23’ minutos, el camino es largo.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Ahmad

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bilderna stämmer inte överens med verkligheten och frukosten är inte bra.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Hinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour en famille agreable dans cet hotel familial. Lhotel est bien situe avec vue sur la mosquee bleue et la mer marmara. Acces presque immediat a la station kumkapi et ensuite desserte sur tout istanbul. Merci a Omer pour sa gentillesse et sa disponibilité. Un grand clin d'œil a Merdja pour son sourire et sa bonne humeur au petit déjeuner, qui a rendu linstant encore plus agréable.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Ajla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war super. Das Personal i das Frühstück sehr nice 👍. Wir hatten zwei normale Zimmer, da wir mit Kind waren haben sie von sich aus ein upgrade auf Familie Zimmer gleich gemacht. Der Grand Baazar ist 900m vom Hotel entfernt.
Stayed 3 nights in Apr 2025