Does Mercure Istanbul West Hotel and Convention Center have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Istanbul West Hotel and Convention Center?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Mercure Istanbul West Hotel and Convention Center on Sep 30, 2025 start from P 3,536.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Istanbul West Hotel and Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Istanbul West Hotel and Convention Center?

Self parking is free at this property.

What time is check-in at Mercure Istanbul West Hotel and Convention Center?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Mercure Istanbul West Hotel and Convention Center Reviews, Deals & Photos 2025

Q: Where is Mercure Istanbul West Hotel and Convention Center located?

Located in Bahcelievler, this luxury hotel is within 3 mi (5 km) of Sefakoy Kultur ve Sanat Merkezi, Istanbul Aydın University, and Florya Cd.. Istanbul Expo Center and CNR Expo Center are also within 3 mi (5 km).

10/10 Excellent

Mahmoud

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

very good hotel

Stayed 2 nights in Dec 2024

10/10 Excellent

Faisel Jamshaid

Sep 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the pleasure of being assisted by Ali, the Manager at Pullman Istanbul Hotel & Convention Center, and I cannot praise him enough for the outstanding service he provided. From the very beginning, Ali was calm, attentive, and incredibly polite. He went above and beyond to make sure every detail of our stay was taken care of, and his professionalism truly stood out. What impressed us most was the way he handled everything with such grace and patience. Nothing ever felt like too much trouble, and he made us feel genuinely valued as guests. Thanks to his efforts, our stay was not only comfortable but also memorable. Ali is a true credit to the Pullman team, and his exceptional service turned a good trip into a great one. We are grateful for his help and would absolutely recommend this hotel, especially because of the excellent staff like Ali.

Stayed 5 nights in Sep 2025

2/10 Terrible

Mehmet B

Jun 19, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude and horrible security and manager. Disgusting place from carpets to toilet and shower. The manager shouted at me because I ordered beverages and food from outside for my diet… Horrible experience

Stayed 2 nights in Jun 2025

10/10 Excellent

Mahmoud

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

very good

Stayed 1 night in Dec 2024

8/10 Good

Waileong

Oct 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Okay

Stayed 3 nights in Sep 2024

10/10 Excellent

loic

Apr 17, 2024

Liked: Cleanliness

the staff are not very proffessional

Stayed 4 nights in Apr 2024

4/10 Poor

Mou

May 11, 2024

Disliked: Staff & service, amenities, property conditions & facilities

Stuff attitude is bad

Stayed 6 nights in May 2024

2/10 Terrible

Salahuddin

Oct 16, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Staff is not helpful, Place is not clean, no iron in room

Stayed 1 night in Oct 2023

6/10 Okay

Suresh

May 12, 2024

Liked: Cleanliness, amenities

Water pressure in the showers were low. Could not get an invoice from the Chinese restaurant located inside the hotel.

Stayed 3 nights in May 2024

6/10 Okay

Youngsam

Jan 25, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Not quiet and not clear.

Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Dec 2, 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Limited Hotel

First of all, just about everyone working there was rude except for Yusef- who did offer some assistance to one problem. The room on average was 80 degrees Fahrenheit every day and night despite closing the curtains, leaving window open and sometimes turning off the vent. The first night, I called to desk for someone to come look. Man on phone said they’d send someone but no one ever came. The room itself is very nice, spacious, and comfortable beds. We had our do not disturb sign on the one night, went out to eat for a couple hours, only to come back and find someone did go into the room as evident by items left on the desk. There is nothing close and in walking distance. It was easier to get a taxi going over the Pullman Convention/Hotel side than the Mercure since both are actually in the same building. Housekeeping was attentive to our rooms and directions. WiFi was sporadic as we were constantly getting kicked off or got the message “unable to join.” In the future, I’d pass on staying here.

Stayed 3 nights in Nov 2024

4/10 Poor

Oguz

Jun 23, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

İş için 3 gece konakladım. - Oda ve banyo iyi temizlenmemişti. - Odada ütü yoktu istedim 1 saat sonra geldi ve çalışmıyordu. Tekrar istedim ben çıkana kadar gelmedi. - Duşta su çok cılız akıyordu doğru düzgün yıkanamıyorsunuz. - İnternet bir gün tamamen yoktu diğer günler çok yavaş.

Stayed 3 nights in Jun 2025

8/10 Good

AHMET

Jun 22, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Jun 2025

8/10 Good

Saban Baki

Jun 19, 2025

Stayed 1 night in Jun 2025

4/10 Poor

Cihan

Jun 14, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

4/10 Poor

Vafa

May 28, 2025

Disliked: Staff & service

Stayed 3 nights in May 2025

10/10 Excellent

Alper

Apr 15, 2025

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Apr 14, 2025

Liked: Room comfort

Oda gayet sıcak,geniş ve konforluydu onun dışında çalışanların kendi içinde sert bir kavgaya tutuşmalarına şahitlik etmek rahatsız ediciydi,TV'de Arap kanallarının çoğunlukta olması da hoş değildi. Bir de dışardan yiyecek sokulmaması ve oldukça saçma buldum.Bir grup turist yiyecek ve içecek olan çantalarıyla geçmek istediğinde güvenlik çok sert uyarıp içeriye grubu sokmadı bile. En azından bu otelde böyle bir kural var lütfen bir dahaki sefere dikkat etmenizi rica ediyoruz diye ılımlı bir uyarıda bulunulsaydı bari..Yani personellerin tavrı genel olarak hoş değildi.

Stayed 3 nights in Apr 2025

8/10 Good

Emine Derya

Apr 9, 2025

Stayed 1 night in Apr 2025

6/10 Okay

Serkan

Jan 22, 2025

Stayed 1 night in Jan 2025

6/10 Okay

gökhan

Jan 13, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

İdare eder

Stayed 1 night in Nov 2024

8/10 Good

Mohammed

Jan 1, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

Stayed 1 night in Dec 2024

10/10 Excellent

Rajaie

Jan 1, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Yüksel Alp

Dec 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

2/10 Terrible

mehmet Ali

Dec 16, 2024

Stayed 1 night in Dec 2024

Mercure Istanbul West Hotel and Convention Center

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