Ilam Hotels

"The room was spotless and equipped with everything we needed. The kitchenette was particularly useful, with all the essentials provided, and the bathroom was exceptionally clean as well-credit to the Housekeeping team! The shared areas were equally well-maintained and had a welcoming atmosphere. The staff were very friendly, especially the lady who checked us in. The location is very convenient, with plenty of dining options nearby and a supermarket just across the road. We’ve often stayed in hotels that look modern and clean in photos but don’t live up to expectations-this was not the case here. The hotel exceeded our expectations in every way and offered excellent value for money. We would definitely stay here again."

"Great in every way except poor wifi in my 3rd floor room and curtain hanging off slightly "

"Super clean room, very good tv and friendly staff. Thank you for a lovely stay!"

"Excellent breakfast "

"Be aware that there is clearly a big renovation project taking place. Our room had clearly had the room done but the bathroom, although spotless, was old. Our children’s room was the opposite. The two rooms although sold at the same price were entirely different sizes and one of the rooms had obviously been split from its neighbour with a bit of cardboard the soundproofing was so poor. It’s a beautiful old building so we know it won’t be perfect. It has loads of personality, is in a fab location, is spotless throughout and the breakfast was great. It’s perfect for a night but just not convinced it is 4*."

"Perfect hotel, definitely we be back there"

"Lovely hotel, great spa facilities, lovely room, with some noise as the bottles from nearby bars and restaurants are emptied when your room is at the back of the hotel. You do have to pay extra at the hotel when using the spa facilities if your booking is through Expedia. This is £40 per day, which is not made obvious at all. Parking is on the street, of £30 per day at the hotel. But street parking along the Crescent is free. "

"Beautiful hotel. Stayed one night but wanted more. The staff were great. Thanks Oscar for looking after us. Room is clean and very comfortable. Breakfast was worth it. "

"Pool was good, not the cleanest or best maintained but still ok to use. Steam room great, sauna was not working at full temperature which we were told. Hotel is dated and in need of some refurbishment. Breakfast was worth the money because we added it to the original booking- was twice the price if we’d paid on arrival. "