Iden Hotels

"Wonderful stay, beautiful location, excellent team- can’t wait to come back. "

"The staff were all super friendly and very helpful; restaurant staff were knowledgeable too. The room was small, pretty and clean; shower and bath were great though ceiling low - it’s a historic property! Ideal location, nice to have resident’s sitting rooms and outside space. The restaurant food was superb and well priced, drinks great, breakfast excellent, coffee very good… A firmer bed and chunkier pillows, and a stretchier hairdryer cord would have made it perfect. We’d be happy to come back and stay again."

"Everybody we had any interaction from the staff onsite was fantastic. We have an autistic daughter who can be challenging at times and the staff did everything they could to try and make her feel comfortable. Would happily stay again."

"My sister and I stayed for two nights over the Easter weekend and thoroughly enjoyed our stay. The staff were very welcoming and efficient. We did need to call reception to ask them to contact the room next to us, as the guests were quite loud, and the matter was dealt with promptly. The spa and swimming pool were excellent and enjoyed a massage! Breakfast was served buffet-style, with a great variety of choices."

"Clean and spacious room. The staff were friendly and helpful. Freshly cooked English breakfast was great. Good location for Ashford."

"Great location for the Channel Tunnel. Friendly staff and so good that breakfast is available early for those early morning departures. "

"Hotel very clean, lovely breakfast, delightful evening menu, very friendly and helpful staff. Had a dip in the pool and relax in the jacuzzi. Great relaxing stay. Would recommend 👍"

"Beautiful hotel & lovely spa & great staff."

"Room was clean, bed was comfy and towels were fluffy. Evening meal was pretty disappointing, very much lacking in flavour. Burger came with bacon which was not mentioned in menu and was therefore not suitable. Breakfast was good"