JEN Hong Kong by Shangri-La

Property class: 4

Choose dates to view prices

Located close to Hong Kong - Macau Ferry Terminal and Soho, JEN Hong Kong by Shangri-La provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Malaysian cuisine restaurant, Cafe Malacca, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is P10,783
P12,185 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior City View Queen Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view.

Superior City View Queen Room

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior City View Twin Room

A hotel room with a bed, a desk with a chair, a lamp, and a window with curtains.

Superior City View Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Room (Jen Residence)

A modern hotel room with a bed, sofa, kitchenette, and a large window.

Room (Jen Residence)

  • Hill view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Cityscape)

A hotel room with a bed, a nightstand, a phone, a framed picture on the wall, and a window with a view.

Room, 1 King Bed (Cityscape)

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Twin Room (Cityscape)

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Twin Room (Cityscape)

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Harbourscape)

A hotel room with a bed, bedside tables, a phone, a picture on the wall, and a window with a view.

Room, 1 King Bed (Harbourscape)

  • Harbor view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Twin Room (Harbourscape)

A hotel room with two beds, a nightstand with a phone, a window with a city view, and a framed picture on the wall.

Twin Room (Harbourscape)

  • Harbor view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed (Harbour)

A hotel room with a bed, desk, chair, and a large window offering a city view.

Club Room, 1 King Bed (Harbour)

  • Harbor view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Club Twin Room (Harbour)

A hotel room with two beds, a view of the sea, a framed picture on the wall, and a nightstand with a phone.

Club Twin Room (Harbour)

  • Harbor view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed (Mountain)

A hotel room with a bed, desk, chair, TV, and a bathroom.

Club Room, 1 King Bed (Mountain)

  • Hill view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Club Twin Room (Mountain)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Club Twin Room (Mountain)

  • Hill view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Suite, 1 King Bed

A modern hotel room with a large bed, a bedside table with a lamp, a built-in wardrobe, a bathroom with a mirror and sink, and a ceiling with recessed lighting.

Club Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 2 Twin Beds

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Club Suite, 2 Twin Beds

  • Harbor view
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Studio, 1 King Bed (Essential)

A hotel room with a bed, a bedside table with a lamp, a small round table, a window seat, and a framed picture on the wall.

Studio, 1 King Bed (Essential)

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 2 Twin Beds (Essential)

A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Studio, 2 Twin Beds (Essential)

  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet
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About the neighborhood

Located in Central & Western District, a neighborhood in Hong Kong Island, JEN Hong Kong by Shangri-La is near a metro station. Soho and Lan Kwai Fong are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Hong Kong Disneyland® Resort. Victoria Harbour and Hong Kong - Macau Ferry Terminal are two other places to visit that come recommended. Guests appreciate the hotel's convenience to public transportation: Shek Tong Tsui Terminus Tram Stop is just steps away and Whitty Street Depot Tram Stop is 3 minutes by foot. Visit our Hong Kong Island travel guide
Map
508 Queens Road West, Western District, Hong Kong

What's nearby

  • A grand building with a symmetrical facade, large arched entrance, and decorative elements.
    University of Hong Kong
    3 min walk - 0.3 km
  • A city skyline with high-rise buildings and a body of water in the foreground.
    Victoria Harbour
    3 min walk - 0.3 km
  • A city street with stairs leading up to a building with a sign that reads "Tong Tong".
    Tai Ping Shan Street
    11 min walk - 1.0 km
  • A temple interior with hanging incense burners and red lanterns.
    Hollywood Road
    17 min walk - 1.5 km
  • A busy urban street with people walking, a staircase, and various shops and signs.
    Soho
    2 min drive - 2.1 km

Getting around

  • Shek Tong Tsui Terminus Tram Stop
    2 min walk
  • Hong Kong Wan Chai Station
    5 min drive
  • Hong Kong International Airport (HKG)
    31 min drive

Restaurants

  • 14 South Lane
    2 min walk
  • Fineprint
    2 min walk
  • Café Malacca
    1 min walk
  • McDonald's 麥當勞
    1 min walk
  • Yuen Hing Lung Noodles
    1 min walk

About this property

JEN Hong Kong by Shangri-La

  • Upscale hotel near Victoria Harbour
  • Located close to Hong Kong - Macau Ferry Terminal and Soho, JEN Hong Kong by Shangri-La provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Malaysian cuisine restaurant, Cafe Malacca, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
  • Additional perks include:
    • A seasonal outdoor pool
    • Limo/town car service, buffet breakfast (surcharge), and express check-out
    • Express check-in, a front-desk safe, and smoke-free premises
    • Meeting rooms, wedding services, and multilingual staff
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 283 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • LCD TVs with premium channels
    • Mini fridges, free infant beds, and coffee/tea makers

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A room with a large window overlooking a cityscape, a desk with a chair, and a tray with bread and a book.
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 2,494 reviews
The price is P7,003
P7,913 total
includes taxes & fees
Dec 3 - Dec 4
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Frequently asked questions

Does JEN Hong Kong by Shangri-La have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM–8:00 PM. The pool will be unavailable from November 9 2026 to January 24 2027 (dates subject to change).

How much does it cost to stay at JEN Hong Kong by Shangri-La?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at JEN Hong Kong by Shangri-La on Nov 18, 2026 start from P10,783, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Hong Kong by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at JEN Hong Kong by Shangri-La?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at JEN Hong Kong by Shangri-La?

Check-out is at noon.

Where is JEN Hong Kong by Shangri-La located?

Located in Central & Western District, this hotel is within 2 mi (3 km) of Victoria Harbour, Hong Kong - Macau Ferry Terminal, and Soho. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 3 mi (5 km). Shek Tong Tsui Terminus Tram Stop and Whitty Street Depot Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JEN Hong Kong by Shangri-La Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 524 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a good location, good food very close by also!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very luxurious
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms with a simple, clean design, great amenities, and friendly staff. The rooftop pool offers beautiful views, and the gym is a nice bonus. Daily snacks and happy hour are provided in the temporary rooftop lobby while the ground-floor lobby is under construction. I recommend requesting a room on the 18th floor or higher, as lower rooms overlook older buildings with hanging laundry and offer less privacy because neighboring residents can see inside.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfy bed, quiet and convenient location
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff, high quality service for the price
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, friendly staff.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location and Staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Great location!
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Staff & service
Staffs very helpful
Stayed 9 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Good firm mattress, house keeping staff excellent, great location for authentic HK food around the hotel, and within walking distance to hiking trails, 2 minutes to MTR station.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to metro station and plenty of dining options. Staff were professional and friendly.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room Helpful reception staff
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the area is right next to a train station and it was super convenient to get around! Food options around were great too.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best part — especially the bartender during Happy Hour — she was awesome. Also great buffet breakfast … super tasty
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, lots of eateries, stuff is good.
Stayed 6 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location to the MRT (less than 1 min walk)
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, within a quiet neighbourhood with good accessibility
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

It's amazing, we were upgraded to a high-level with harbour view.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near mtr. Good food options nearby.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay near Victoria tram way and harbor cruise Restaurant were very attentive Door staff were more than ready to help with wheelchair Great harbor view no other entertainment required
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Jen hotel! It was very clean, accessible, and the entire staff are really nice and helpful, especially our room attendant Fei Fei!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Nice spacious rooms.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my tourism visit from the US. Great location and nice area. Had an easy time with everything and the room was clean and comfortable.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway station, lots of eateries in the area.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and room clesn
Stayed 6 nights in Feb 2025