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Hotel Alexandra

Photo gallery for Hotel Alexandra

View from room
Seasonal outdoor pool
Seasonal outdoor pool
43-inch flat-screen TV with satellite channels, TV
Queen Suite | View from room

Overview of Hotel Alexandra

Hotel Alexandra

4.5 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
32 City Garden Road, North Point, Hong Kong

Explore the area

  • Popular LocationVictoria Park8 min walk
  • Popular LocationNorth Point Ferry Pier16 min walk
  • Popular LocationSogo Causeway Bay8 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)42 min drive

Room options

About this area

Hong Kong

Hotel Alexandra is located in North Point, a neighborhood in Hong Kong, and is near a metro station. Sogo Causeway Bay and Times Square Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park. Looking to enjoy an event or a game while in town? See what's going on at Happy Valley Race Course.

What's nearby

  • Victoria Park - 8 min walk
  • North Point Ferry Pier - 16 min walk
  • Wonderful Worlds of Whampoa - 7 min drive
  • Sogo Causeway Bay - 8 min drive
  • Times Square Shopping Mall - 9 min drive

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Hong Kong Tin Hau Station - 12 min walk
  • Hong Kong International Airport (HKG) - 42 min drive

Restaurants

  • Hungry Elephant - 4 min walk
  • Sweetheart Garden Restaurant - 6 min walk
  • Camper’s - 6 min walk
  • Star Seafood - 6 min walk
  • Saigon Etoile - 6 min walk

About this property

Hotel Alexandra

4.5-star luxury hotel located in North Point
Located close to Sogo Causeway Bay and Times Square Shopping Mall, Hotel Alexandra provides a roundtrip airport shuttle, dry cleaning/laundry services, and a bar. The onsite buffet restaurant, Cafe A, features brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a conference center.
You'll also find perks like:
  • A seasonal outdoor pool
  • Continental breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and multilingual staff
  • An elevator, a 24-hour front desk, and tour/ticket assistance
Room features
All 840 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries, and hair dryers
  • 43-inch flat-screen TVs with satellite channels
  • Mini fridges, free infant beds, and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (HKD 600 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 11:00 PM

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:00 AM: HKD 132 for adults and HKD 99 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cafe A

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (9990 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Mini-fridge
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).
Guests may be subject to health screenings for COVID-19 at the property.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to June 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: HKD 132 for adults and HKD 99 for children (approximately)
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Does Hotel Alexandra have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from January 1 to June 30.

How much does it cost to stay at Hotel Alexandra?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at Hotel Alexandra on Feb 28, 2023 start from P 4,365.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Alexandra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alexandra?

Valet parking is available for HKD 600 per day.

What time is check-in at Hotel Alexandra?

Check-in is from 2:00 PM - midnight.

What time is check-out at Hotel Alexandra?

Check-out is at noon.

Does Hotel Alexandra provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of HKD 150 per person applies.

Where is Hotel Alexandra located?

Located in North Point, this luxury hotel is within 1 mi (2 km) of Sogo Causeway Bay and Times Square Shopping Mall. Happy Valley Race Course and Taikoo Place are also within 2 mi (3 km). Hong Kong Fortress Hill Station is only a 3-minute walk and Hong Kong Tin Hau Station is 12 minutes.

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 97 reviews" "
" "10 - Excellent 31%
Rating 8 - Good. 37 out of 97 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 14 out of 97 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 8 out of 97 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 8 out of 97 reviews" "
" "2 - Terrible 8%

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Winnie W.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great good, property is beautiful. We had a wonderful stay.

8/10 Good

adrian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and relaxing

8/10 Good

Wing Yee Bian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable price for what you get

8/10 Good

Ka Man Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

sheung chi caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

yuk ling

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The environment was acceptable, easy transportation by MTR. A used soap was left in the soap holder , a slipper was found under the sofa. This gave me a poor impression on cleanliness.
Stayed 1 night in Oct 2022

8/10 Good

Stacy

Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so bad hotel, also not perfect
Check-in process was smooth, the Diamond Rm with Partial Ocean view was clean and nice. The mattress was firm but the pillows were not to my liking (too soft that my head sank into the pillow as if no support), The airconditioning was bit hard to control as it was always either too warm or too cold. Had sufficient ac outlets for charging electronics which was a nice surprise. Check-out was also smooth and quick.
Stayed 2 nights in Sep 2022

10/10 Excellent

Wing chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who handle my room in house extension is so helpful and polite.
Stayed 1 night in Sep 2022

10/10 Excellent

Wing chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022