Guests start their day with a generous breakfast buffet before cooling off in the outdoor pool or maintaining their workout routine at the fitness center
Hotel Alexandra in central Causeway Bay offers a comfortable base for travelers. Enjoy the seasonal pool, gym, and WiFi. Multilingual staff are consistently helpful. Cafe A serves varied meals, and there's a bar for evening relaxation.
Located in North Point, a neighborhood in Hong Kong Island, Hotel Alexandra is near a metro station. Sogo Causeway Bay and Times Square Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park. Taikoo Place and Happy Valley Race Course are two other places to visit that come recommended. Visit our Hong Kong Island travel guide
32 City Garden Road, North Point, Hong Kong
What's nearby
Chun Yeung Street Market
5 min walk - 0.4 km
Victoria Park
8 min walk - 0.7 km
Causeway Bay Shopping Plaza
14 min walk - 1.2 km
Times Square Shopping Mall
2 min drive - 2.4 km
Hong Kong Shue Yan University
8 min walk - 0.7 km
Getting around
Fortress Hill Tram Stop
3 min walk
Hong Kong Fortress Hill Station
4 min walk
Hong Kong International Airport (HKG)
44 min drive
Restaurants
Harbour Grand Café
3 min walk
Uncle Ben Coffee
3 min walk
Angus Café 半島冰室
3 min walk
Fook Yuen
3 min walk
PAUSE It
2 min walk
About this property
Hotel Alexandra
Luxury hotel near Sogo Causeway Bay
Located close to Times Square Shopping Mall and Taikoo Place, Hotel Alexandra provides dry cleaning/laundry services, a gym, and a conference center. The on-site restaurant, Cafe A, offers breakfast, brunch, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
A seasonal outdoor pool
Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
Express check-out, express check-in, and tour/ticket assistance
A banquet hall, luggage storage, and multilingual staff
Guest reviews say great things about the helpful staff and location
Room features
All 840 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Free toiletries and hair dryers
43-inch flat-screen TVs with satellite channels
Mini fridges, free infant beds, and daily housekeeping
Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
A restaurant
Snack bar/deli
Restaurants on site
Cafe A
Things to do
Gym
Seasonal outdoor pool
Family friendly
In-room crib
Laundry facilities
Mini-fridge
Seasonal outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
5 meeting rooms
Conference center (9,990 square feet of space)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
More
39 floors
Banquet hall
Built in 2021
Designated smoking areas
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Mini-fridge
Minibar
Tea bags/instant coffee
More
Air conditioning
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: HKD 1000 per night
An effective city/local tax rate of 2.7272 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
Valet parking fee: HKD 600 per day
Rollaway bed fee: HKD 506 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong
Frequently asked questions
Does Hotel Alexandra have a pool?
Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from January 1 to March 31.
How much does it cost to stay at Hotel Alexandra?
As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Alexandra on Apr 6, 2026 start from P7,020, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Alexandra pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Valet parking is available for HKD 600 per day.
What time is check-in at Hotel Alexandra?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Hotel Alexandra?
Check-out is at noon.
Where is Hotel Alexandra located?
Located in North Point, this luxury hotel is within 1 mi (2 km) of Sogo Causeway Bay and Times Square Shopping Mall. Taikoo Place and Happy Valley Race Course are also within 2 mi (3 km). Fortress Hill Tram Stop and Hong Kong Fortress Hill Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Alexandra Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was a wonderful stay for my family and I. It was perfect for our young children 3 and 6 for our first few nights in Hong Kong. Quiet, peaceful, plenty of space in our connecting rooms. Great proximity to many options.
Karen
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
sarah
Dec 8, 2025
Liked: Cleanliness, staff & service, amenities
Stunning hotel. Wonderful staff. Would stay there again
Clean room and courteous staff. Especially satisfied with the check in process. Hotel is very conveniently located with lots of eateries around. No smell of smoke and very quiet which is of utmost importance.
The room is quite small in size though… will need to book a bigger room next time.
With the price in consideration, it is well worth it.
Room was overall clean and tidied well after each night with sufficient amenities. One thing to point out is that the curtain was slightly broken for one of the windows, so we didn’t touch that curtain switch and kept it closed the whole time. But otherwise, hotel staffs are very hospitable. It was a huge help for us that they took care of disposing our unwanted suitcases at the end of the stay.
The staff and amenities were great. The hotel was also in a good location too (5 minute walk to North Point).
There was a small discrepancy and it was handled with care, empathy and understanding. We were able to find a solution that worked for us. Koodos to the staff.
We didn't have a chance to check out the swimming pool, I would suggest the hotel to provide a complimentary bottled of water for the guests and shower cap. Room is clean, service is good. Place is beautiful. Would love to come back and stay here again.
hotel is in good location and convenient for all traffic, services and staffing is great.
Tin Yu
Stayed 3 nights in Jul 2025
Verified
6/10 Okay
james
Dec 19, 2025
Liked: Property conditions & facilities
Disliked: Amenities
Room small but clean. Staff was good. Food not good. Only has restaurant for cafeteria. No bar! Bad area of town. No good restaurants near bye. 3 star hotel at best. Set up for Chinese travelers not US tourists.
Hotel has good interior. Clean rooms and good service.
They allowed us for early check in which was a bonus.
The views was average so if you’re planning to get a sea view room, think again.
It is away from good and trendy areas, taxis are expensive to travel around. If shopping and eating is your goal then this is not the right hotel for you.
Hotel Alexandra was transformed into a gorgeous Christmasland for the holidays. The staff there are attentive and bright - able to anticipate your needs and jump to assist. This includes the reception, concierge, security staff and housekeeping. Everyone was friendly and communicative. The facilities are clean and the decor is ornate to begin with. Add the holiday element to this and you will find many posting pictures on location on IG. There was always someone capturing shots in the lobby, restaurant or main hallway. The location is marvellous away from the throngs but super convenient to public transit and restaurants.
Staff is excellent.
The room is clean. Walk in shower is nice.
The bed is a bit squeaky.
The location is very nice with nearby MTR and bus stops. Unfortunately the combination of staircase and escalators makes it difficult to move in and out with luggage’s.