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Universe Central Hotel Saigon

2.5 star property
Treat yourself to spa treatments and delicious meals before exploring the city's vibrant streets.

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Located near Pham Ngu Lao Street, Universe Central Hotel Saigon offers a vibrant retreat. Indulge in spa treatments or enjoy breakfast at MEZZANINE Restaurant, then explore the nearby Bui Vien Walking Street. With a coffee shop/cafe, dry cleaning/laundry services, car rentals on site and a snack bar/deli available to all guests.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

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The price is P10,045
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includes taxes & fees
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Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Cribs are available on request at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 3 per person
  • Airport shuttle fee: VND 25 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Where is Universe Central Hotel Saigon located?

Located in District 1, this hotel is within 1 mi (2 km) of Thai Binh Market, Bui Vien Walking Street, and Pham Ngu Lao Street. Ben Thanh Market and Dong Khoi Street are also within 3 mi (5 km). Ben Thanh Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

7.0

Cleanliness

5.6

Location

6.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 28 reviews
Rating 8 - Good. 9 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 4 out of 28 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

二度目の利用、まずまず。

仕事の訪問先に近く、二度目の利用。清潔感あり。スタッフの対応が良い。設備をあちこち更新している。近所に様々な店舗が多くて便利。泊まった部屋のシャワーヘッドが割れていて、shower ではなくwaterfallであったが、使えた。WIFIの接続や速度があまり良くなかったため、持ち込みWIFIで対応。ビジネスホテルとして総合的にはOK。
Stayed 3 nights in Mar 2018
Verified

2/10 Terrible

Dickson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel would overly sell room to earn the little profile in between by making us go elsewhere to stay. so please beware, friends
Verified

2/10 Terrible

akihiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel!

ダブルブッキングが発生し、他のホテルに紹介されたものの、 かなり格安のホテルで、そちらのホテル側も対応が非常に悪く、チェックインを拒否し、 このホテルに戻りました。既にチェックイン済み扱いなので、キャンセルはできないとの対応をとられる。 引き続き、交渉した結果、Hotels.comから予約を受けた金額を返金する（予約金額の７割）が、キャンセルは不可との回答を受ける。Hotels.comと直接交渉するので、キャンセルの証跡がほしいとの依頼も拒否される。 スタッフも権限もなく、マネージャーもいないので、何もできないという回答のみが延々と続く。 結局、自分でhotels.comに連絡を行い、何とかキャンセルができました。 その後、部屋の準備ができたので、キャンセルできないと言われました。この数十年で国内外で旅行に行きましたが、最もひどい対応でした。 また、同日に宿泊した友人も設備がよくないとのことでした。 ただし、ベトナムのホテルすべてが悪いわけではなく、他のホテルでは快適でしたので、ここだけがひどいと思われます。
Verified

6/10 Okay

masayuki

Liked: Staff & service

スタッフが親切

ホテルよりドンコイ道りへ10分ブイビエン道りに5分と立地的によい場所です。スタッフも親切で良かったです。
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel!

Loved it!
Verified

6/10 Okay

Verified traveler

Convenient.Poor quality breakfast
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

need reform

need improvement, the air condtioner always turn off..
Verified

6/10 Okay

GEORGE

Liked: Staff & service

iT WAS OKAY

NO BED SIDE TABLE OR READING LIGHTS, SHOWER BATHROOM GOOD ENOUGH, I THOUGHT WINDOW WOULD BE BETTER. BUT IT BECAME A PROBLEM DUE TO ROAD NOICE
Verified

8/10 Good

タイ大好きっ子

Liked: Cleanliness, staff & service

居心地の良い部屋でした。

空港から乗り換えなしで来れるホテルです。152番のバスだと5000ドンで一本です。ホテルの目の前から空港まで行けます。今回朝食なしのプランにしましたが、すべての宿泊客に朝食は自動的についているようでした。滞在中普通にいただけました。他の方の口コミにもありましたが、ホテルの周りは繁華街ではあるものの、食べ物や飲み物の入手がなかなか難しいです。ホテルを出て左に行き、５０ｍ位の小道を入ると何軒も地元の屋台があり、そこでお弁当を買ってくると20000ドンくらいでした。
Verified

8/10 Good

タイ旅行者

Liked: Staff & service

ちょっと郊外だが便利な立地

値段も安かったので期待しないようにしたが、それなりに快適でした。部屋は狭く設備も古かったですが不快感はありませんでした。快適な滞在を願う人には無理がありますが、安く手頃に滞在したい人にはよいホテルだと思います。ツアーの日本人がいっぱい泊まっていました。
Verified

8/10 Good

Abby Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location, clean hotel

Nice and comfortable hotel with friendly staff. Breakfast wasnt anything exciting would reccomend finding a cafe. Also think twice before getting the full body massage i found the girl very rough, was not enjoyable. My upper back and sore for couple days afterwards. Great hotel though and easy to get around. About a 20 minute walk to bars and cafes.
Verified

4/10 Poor

Kasper

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

This hotel is lame

This Hotel is lame. Ok the rooms are clean and look nice, so do the lobby and one could say the staff, but they hardly speak any English. The neighborhood is to cry about, right in by an intersection of to streets with massive trafic, so quite some noise, hard to get a decent meal around there. First thing I did at the room was looking for a way to get less trafic noise, I located the window in the bathroom as a source, but closing it was another story. The little window in the bathroom where btw the only one faceing out, the room had another faceing the corridor - and a very sharp lightball right outside - why? The safe in the room is a little box you can take under your arm and leave with, very safe yes.
Verified

6/10 Okay

Роман

Disliked: Staff & service, property conditions & facilities

Желательно без детей

Отель чисто для дикарей если вы с ребенком лучше поискать что то по лучше пусть даже дороже
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excited to stay there again

I'd most definitely stay at this hotel again. It isn't off the beaten track per se but it isn't in the heart of the tourist area either...that suits me fine. It is less than 2km from Ben Thanh market and not far from most other attractions. The reason I liked this hotel is that you can step out the front and just walk in any direction and be surrounded by Vietnamese city living. The fruit and fish market is literally around the corner of Nguyen Van Cu. The food vendors down the street are great and friendly. The best part, the prices are fair to the area. The vendors know they're not catering to tourists so they price things to local fares not the over priced rates in the tourist area. The hotel staff was extremely courteous and diligent to make my stay comfortable.The night manager was extremely helpful with information since my plane was delayed 2 hours and I got into Saigon at 1AM. He told me where I could locate some food and made sure that I had a card with the hotel name and location so that I could find my way back with a taxi. It isn't the nicest place in Saigon but for that you'd be paying significantly more. It was however a great comfortable room with a great staff. I'd have no reservations what so ever about staying there again. Close to Cho Lon, Cho An Dong and Cho Dan Sinh as well.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une bonne adresse à Saigon

Accueil sympathique (parlent un peu anglais) dans cet hôtel impeccable. Très bon petit déjeuner buffet. Chambre vaste, bien équipée, très propre, idem pour la salle de bain avec baignoire. Les chambres donnant sur l'arrière sont calmes, la rue étant très passante. Très bon rapport qualité/prix. Seul inconvénient si l'on est à pieds : 3/4 d'h du centre ville, sinon avec le bus n°1 aucun soucis. A égale distance de Cholon.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

ホーチミン滞在

３泊しました。 中心地から離れているので、常にタクシー移動となりますが、朝食付きで安かったです。 難点は、お風呂がびしょびしょになること。 シャワー浴びるとどうしてももれてしまいます。 最終日、鍵が折れてびっくりしましたが、すぐ対応してくれました。ドライヤーも金庫もついてるのにこの値段、清潔さであればお得だと思います。 周りの環境も靜かで、よく眠れました。
Verified

6/10 Okay

tokyo

Liked: Cleanliness, room comfort

遠い

部屋はきれいで空調・シャワー等も特に問題ありませんでした。フロント係の対応も東南アジアのこのレベルのホテルで考えると悪くないと思います。 ただ、中心街から遠いです。周辺には飲食店などもあまりないので、お勧めできるかといわれたら出来かねます。
Verified

6/10 Okay

あき

Liked: Cleanliness, staff & service, property conditions & facilities

遠い、けど安いので。

デタムエリアにいけば部屋は狭いですがもうちょっと感じのいいホテルに泊まれると思います。朝食はあまりおいしくないです。まあ頑張れば歩いていける距離だと思います。
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Very Happy Traveler

We stayed at the Universal Hotel for a little over two weeks. They were very helpful and the breakfast was wonderful ! The hotel is located about a 20 minute walk to the market, or a five minute taxi drive( about $2.00) We could have not asked for a better hotel. I would recommend it to anyone that wants a nice , clean and comfortable hotel reasonably priced. If we go back we will stay here again!!!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saigon Hotel Universe Central

Bon hotel, bien situé à 1800m de Cho Ben Thanh. Arrêt bus devant hotel Le bus N°1 vous emmène à Ben Thanh, et le 152 vous emmène à l'aéroport (et inverse) pour 4000 VnD (3000 vnd par carnet de 30 voyages) c'est à dire 0,1 Eu. Le réseau des bus de Saigon est dense, mais il faut acheter la carte de ce réseau..mais pas à jour. Il faut parler un peu Viêt c'est mieux, ou bien écrire sur un papier (avec tous les accents) son lieu de destination, et montrer au receveur, il vous aide. Petit déjeuner convenable, mais surtout Asiatique (beaucoup de Koréens, Chinois, Japonais dans les clients) Personnel aimable et attentionné. accès internet gratuit. Chambre (les notres nous y avons séjournés plusieurs fois) fenêtre donnant sur le couloir, mais en face d'une baie extérieure. Climatisation bon fonctionnement. Nous y retournerons avec plaisir.
Verified

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean, but a little secluded

the room is clean and big, and their manager is very nice and accommodating. though it was very very hard to communicate with some of the receptionists because of their poor knowledge of the English language. it is in District 1, but not so close to the best spots to go to in the said District. there are not much to see around the vicinity, but it's just a 15-min drive to Ben Thanh Market, which is good.
Verified

6/10 Okay

May

Liked: Cleanliness, room comfort

Ok if you get upgraded

We booked on expedia and for a very low price we got an enormous room. it was nicely furnished for Vietnam. The staff were nice, but the bellboys werent always fast or careful. It was however far from the centre of town and this was a problem for us as we were keen to get a lot done which was hard so far from the centre. The bathroom had the best shower pressure we had while we were in vietnam.
Verified

8/10 Good

ＳＨＯ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

値段の割にはよいと思う

特に問題なく泊まれました。部屋は綺麗で、シャンプーボディソープドライヤーなどもついてて、セキュリティも問題なかったです。ただ、空港から近くはないのと、ホテルが街の中心から少しずれてたのが残念でしたね。ホーチミンにはこれよりもっと安くていいホテルがいっぱいあったので、次からはここは利用しないと思います。
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Sängyn patjat aivan liiankova,kylkinukkujana lonkat kipeytyivät. Aamiainen ei sopinut eurooppalaiselle,varmaan aasialaiselle hyvä. kurkkua ja tomaatteja ei ollut joka päivä ja silloinkin liian vähän ei riittänyt meille kolmelle. ainoastaan kahtena aamuna makkara leikettä ,hedelmiä niukasti ja ei edes joka päivä. kahvi jonain päivänä kylmää.
Verified

8/10 Good

Thi

Liked: Room comfort