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Aparthotel

The Vertex Residences Luxury Vacation

5.0 star property

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The Vertex Residences Luxury Vacation combines convenience with relaxation. Enjoy the outdoor pool after sightseeing, schedule a massage to unwind, or browse the property's art gallery. The on-site shopping mall offers essentials and souvenirs for added convenience.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Free airport shuttle
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [The Marq - 29B Nguyen Dinh Chieu, Dakao, D1, Ho Chi Minh City]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Vertex Residences Luxury Vacation have a pool?

Yes, this property has an outdoor pool.

Is The Vertex Residences Luxury Vacation pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Vertex Residences Luxury Vacation?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Vertex Residences Luxury Vacation?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Vertex Residences Luxury Vacation provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is The Vertex Residences Luxury Vacation located?

Located in District 1, this luxury aparthotel is within a 10-minute walk of Saigon River, Dong Khoi Street, and Ho Chi Minh City Opera House. Vincom Center Shopping Mall and Saigon Square are also within 15 minutes. Ba Son Station is 8 minutes by foot and Opera House Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

2.0

Cleanliness
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 4 out of 4 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort, communication

I hope you read the reviews before you book

This hotel is not what it says it is. The address of the hotel listed is a bank. The property owner will take you to a different property and try to get you to take another room.
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Sam

Disliked: Cleanliness, room comfort, communication
Beware!!! Do not pre-pay!! Agent / representative notified on day of arrival that they were overbooked and no rooms available. They will try to offer an alternative inferior apartment and suspect that the apartment I booked was never available. Told me I could claim refund through Hotels.com but then refuse. It’s a scam!!! Pending legal action. I never leave reviews, but people need to be warned of this unscrupulous company!!
Stayed 5 nights in Nov 2024
Verified

2/10 Terrible

Samuel

Disliked: Cleanliness, room comfort, communication

Terrible experience with Vertex Residences Luxury

I booked this property through Hotels.com, but it turned out to be an absolute scam. Shortly before my stay, I was contacted via WhatsApp (not even through official channels) claiming the hotel had a "water damage" issue. Instead of a proper solution, they pushed me to accept a completely different hotel in another area, which was unacceptable. When I requested a refund, they initially agreed (I have screenshots), but after that, they ignored all my emails and calls. This is clearly fraudulent behavior: unprofessional communication, pressuring me into an alternative, and failing to honor their promise of a refund. Avoid this property at all costs. To make matters worse, Hotels.com was no help either—they sided with the property despite all the evidence of a breach of contract. Be cautious if you're considering booking here or through this platform.
Stayed 4 nights in Nov 2024
Verified

2/10 Terrible

Nguyen

Disliked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2024