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Norfolk Mansion Luxury Serviced Apartment

5.0 star property
Travelers discover a vibrant urban retreat with two on-site restaurants serving local flavors, while sun loungers await by the refreshing outdoor pool

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Norfolk Mansion Luxury Serviced Apartment in Saigon blends upscale comfort with family amenities. Kids enjoy the playground and arcade, adults appreciate the library. Two restaurants serve local cuisine, and the outdoor pool offers relaxation.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Rainfall showerhead
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Living area

Deluxe Apartment, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
  • 88 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Apartment, 2 Bedrooms

Living area

Premier Apartment, 2 Bedrooms

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
  • 109 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Executive Room, 3 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
  • 130 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Penthouse

Living room

Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
  • 250 sq m
  • 4 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Signature Room, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Signature Room, 1 Bedroom

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
17-19-21 Ly Tu Trong, Ben Nghe Ward, District 1, Ho Chi Minh City, 700000

What's nearby

  • Saigon Japan Town - 3 min walk - 0.3 km
  • Dong Khoi Street - 5 min walk - 0.5 km
  • Vincom Center Shopping Mall - 5 min walk - 0.5 km
  • Saigon Central Post Office - 7 min walk - 0.6 km
  • Ho Chi Minh City Opera House - 8 min walk - 0.8 km

Getting around

  • Opera House Station - 10 min walk
  • Saigon Railway Station - 13 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 21 min drive

Restaurants

  • ‪7 Bridges Saigon Taproom - ‬4 min walk
  • ‪QUI - Cuisine · Mixology - ‬4 min walk
  • ‪牛角　GYU-KAKU - ‬3 min walk
  • ‪Conservo - ‬1 min walk
  • ‪La Hostaria - ‬4 min walk

About this property

Norfolk Mansion Luxury Serviced Apartment

Luxury family-friendly hotel near Ben Thanh Market
Located close to Ho Chi Minh City Opera House and Dong Khoi Street, Norfolk Mansion Luxury Serviced Apartment provides a grocery/convenience store, a playground, and a hair salon. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.
Other perks include:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), a TV in the lobby, and a banquet hall
  • An elevator, a billiards/pool table, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 126 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Balconies, refrigerators, and childcare services

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (VND 280,000 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 300,300 for adults and VND 150,150 for children
  • 2 restaurants

Restaurants on site

  • Shang Palace
  • Terrazzo Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 15 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1250000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 300300 for adults and VND 150150 for children
  • Airport shuttle fee: VND 1270500 per vehicle (one-way)
  • Self parking fee: VND 280000.00 per day
  • Rollaway bed fee: VND 1250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0300629889

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

Norfolk Mansion Luxury Serviced Apartment Aparthotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Serviced Ho C
Norfolk Mansion Serviced
Norfolk Mansion Luxury Serviced Apartment Hotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Luxury Serviced Apartment Hotel Ho Chi Minh City

Frequently asked questions

Does Norfolk Mansion Luxury Serviced Apartment have a pool?

Yes, this property has an outdoor pool.

Is Norfolk Mansion Luxury Serviced Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for VND 280000.00 per day.

What time is check-in at Norfolk Mansion Luxury Serviced Apartment?

Check-in start time: 2:00 PM; Check-in end time: noon.

What time is check-out at Norfolk Mansion Luxury Serviced Apartment?

Check-out is at noon.

Does Norfolk Mansion Luxury Serviced Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1270500 per vehicle applies.

Where is Norfolk Mansion Luxury Serviced Apartment located?

Located in District 1, this family-friendly Ho Chi Minh City hotel is within a 10-minute walk of Children Hospital 2, Dong Khoi Street, and Ho Chi Minh City Opera House. Ben Thanh Market and Saigon Zoo and Botanic Garden are also within 1 mi (2 km). Opera House Station is 10 minutes by foot and Ben Thanh Station is 17 minutes.

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Reviews

Norfolk Mansion Luxury Serviced Apartment Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 298 out of 408 reviews
Rating 8 - Good. 84 out of 408 reviews
Rating 6 - Okay. 11 out of 408 reviews
Rating 4 - Poor. 9 out of 408 reviews
Rating 2 - Terrible. 6 out of 408 reviews

Reviews

10/10 Excellent

Cory

Liked: Cleanliness, amenities, property conditions & facilities
The staff and room was fantastic and made our stay in HCMC very enjoyable. The location was central to everything and extremely convenient.
Stayed 9 nights in Dec 2025

10/10 Excellent

Suonphatheros

Liked: Cleanliness, property conditions & facilities
Everything was great, the staff were beyond helpful with our stay. Location is right next to Japan town. Would definitely stay there again.
Stayed 6 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious and clean. Air conditioning worked well and the staff were extremely helpful. We would highly recommend staying here in HCMC!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean, spacious rooms. Excellent, friendly staff. Great stay!!
Stayed 4 nights in Nov 2025

8/10 Good

CHEE CHOONG

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean, front desk and door man was very helpful and polite
Stayed 5 nights in Dec 2025

10/10 Excellent

Uyen Jenny Pham-San

Liked: Cleanliness, amenities, property conditions & facilities
Everyone at the hotel was exceptional. The service was great. The staff is always trying to help. The breakfast was delicious. We would definitely come back and stay here the next time we’re in Ho Chi Minh City.
Stayed 9 nights in Dec 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great and thoughtful service during our stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with everything, loved the service and how polite the staff are.
Stayed 2 nights in Oct 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, amenities, property conditions & facilities
Old facility, but clean. Nice services. Ok breakfast. Convenient location
Stayed 1 night in Nov 2025

10/10 Excellent

Brendan William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good and centrally situated
Stayed 5 nights in Aug 2025

10/10 Excellent

ming

Liked: Staff & service, amenities, property conditions & facilities
Breakfast sucks
Stayed 3 nights in Nov 2025

10/10 Excellent

Hau Kiu Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are super friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ayonava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. A1 in all aspects.
Stayed 6 nights in Dec 2024

10/10 Excellent

Tim and Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet
Stayed 5 nights in Dec 2024

8/10 Good

Parag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hospitality and location was convenient to walk around.
Stayed 2 nights in May 2023

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large apartment well located
Stayed 3 nights in Feb 2025

10/10 Excellent

Neethu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the 2 bedroom apartment. I would definitely recommend to others and would love to come back another time. The apartment was very spacious and clean. Staff is so friendly and helpful. The location is close to everything.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 4 nights in Jul 2023

10/10 Excellent

Kageharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, good breakfast. Very convenient location, a lot of restaurants, stores around, many visiting places by walking distance. Staff are all very kind.
Stayed 5 nights in Mar 2024

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice are & the staff very helpful.
Stayed 5 nights in Dec 2023

8/10 Good

Zakarya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service from staff and nice and clean, has washer and dryer. Walk distance to the mall and not too far from Ben Thanh market. Will stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic place to stay. We had a two bedroom suite for 10 days and felt at home. Great Staff
Stayed 9 nights in Apr 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, room comfort
Great location and wonderful staff. Comfortable accommodation and very spacious. Enjoyed the pool and good options for the included breakfast. Only one small negative was being on lower level floor and no view along with an extra charge for early check-in.
Stayed 3 nights in Dec 2024