Travelers experience genuine Vietnamese hospitality in Saigon, where staff handle everything from check-in logistics to arranging city tours and excursions
Located in Saigon's center, Istay Inn Saigon offers authentic local breakfast and attentive staff. Guests enjoy WiFi, personalized tour booking assistance, and convenient luggage storage while exploring nearby Pham Ngu Lao Street.
Reviews
6.46.4 out of 10
Popular amenities
Breakfast included
Free WiFi
Air conditioning
Laundry
Housekeeping
24/7 front desk
Sign in to view eligible discounts and perks. More rewards for more adventures!
Close to Pham Ngu Lao Street and Ben Thanh Market, Istay Inn Saigon provides free breakfast (local cuisine), dry cleaning/laundry services, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
A porter/bellhop, a 24-hour front desk, and luggage storage
Tour/ticket assistance
Room features
All guestrooms at Istay Inn Saigon feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and free bottled water.
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
Frequently asked questions
Is Istay Inn Saigon pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Istay Inn Saigon?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Istay Inn Saigon?
Check-out is at noon.
Where is Istay Inn Saigon located?
Located in District 1, this hotel is steps from September 23 Park and Pham Ngu Lao Street. Bui Vien Walking Street and Ben Thanh Market are also within 10 minutes. Ben Thanh Station is 7 minutes by foot and Opera House Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is a low budget hotel there is a restaurant under the rooms to reach the rooms you need to walk through to the stairs no lift and walk up to your room rooms are very clean and tidy but basic facilities they have air conditioner fridge small bathroom 🚽 very nice and clean tv queen size bed
It wasaweful... we landed in Ho chi minh at 11:30. When grab dropped us, we were looking for hotel... it was actually, walking into a restaurant, and they greeted us in front of customers eating food... theres no reception greeting as hotels.com states in the detail. It was awkward as we were two mom and daughter alone and didnt want to deal with this in middle of night... please dont go if you are females. Ok for males. .
Really nice place with a very central location. Lovely staff and clean room, only recommendation, there is no elevator so if you struggle with stairs request a room on a lower floor
This is basically some rooms above a restaurant, there is no reception, no information on trips or similar. Ignore the pictures, the rooms are very basic and dated. Would not stay again, even for the cheap price.
Room looked like bikers kicked the door in and trashed the place, hair everywhere. Do not recommend. Nicer places 10 metres away for same price
Jeremiah
Stayed 1 night in Feb 2024
Verified
4/10 Poor
Trong Ngai
Mar 6, 2024
Không phải là khách sạn, nên các bạn không nên tốn tiền vào những nơi như này.
Tên khách sạn không như trang web, không lễ tân, dưới tầng là địa chỉ một tiệm ăn. Cách đang ký khách sạn không đúng.
Having arrived late at night at 1am, the reception have no fuss with my booking and provided me with the keys. There are no lifts but it is fine with me. The rooms are standard with good cleanliness. However, the windows to the balcony cannot be closed properly so there is potential for burglars. The conditions of the windows also caused me to wake up at 7am in the morning due to the traffic honks. Otherwise is a good stay.
porter/bell hop - does not provide this service
*previous foyer/ reception area removed and filled with 10 game machines -current reception desk is small desk with a computer on it
*inside my room the sliding glass doors fell out of frame of 2 occassions - a major hazard that could injure a person
*room was not cleaned daily - usually every second day
*no flat sheet - just a fitted base sheet - donna cover was so thin as were pillowcases
*no bottled water provided
*no slippers - thongs yes
*toilet paper not in dispenser
*no tissues
*not a family hotel as hotel rents ground floor rooms to prostitutes on a casual basis
Jesse
Stayed 7 nights in Mar 2019
Verified
8/10 Good
Leos
Mar 22, 2019
Liked: Cleanliness, staff & service
It was not deluxe twin room with window what I ve received but booked ... cheap hotel in centre clean
Not much to say other than a good location! WiFi didn't work, rude staff
Verified traveler
Stayed 2 nights in Feb 2019
Verified
6/10 Okay
Chris
Mar 4, 2019
Liked: Cleanliness, staff & service
This is a very well located old building in District 1. The place is tired and a bit run down, but everything works. We were on the 5th floor and could hear the entire city through the closed windows, but I suspect that's most rooms with windows facing the action, especially in older buildings. Staff were friendly.