Hinoematamura Hotels

"Great staff great location "

"Our room in the annex was very spacious, new and comfortable. The staff was so friendly and helpful. We had to leave early before breakfast so they made us a nice box meal to take with us. We would stay there again."

"Everything was excellent. Only one suggestion, maybe add a coffee machine in the lobby. "

"This was a beautiful property and the different onsen options were great, we tried them all out and felt rejuvenated and relaxed for the rest of our trip. The buffet was great and our room was beautiful and comfortable. "

"Beautiful place! Super clean and comfortable! "

"The room was large and clean. There was enough space for a family and I would come back again with a group. "

"Staff very friendly! Spend the extra money for the onsen in the room and for the buffet dinner! They are both worth every penny! We can’t wait to go back. The only downside was the bed/futon and bean pillows. The bed and pillow was uncomfortable and my husband didn’t like the futon and he sleeps on the floor every night. The “Las Vegas” was ok but many machines were down. Loved the pipe organ!!"

"5 minute walk from the train / bus stations, shopping and dining, groceries and coin laundry. Clean room, friendly polite staff. Included breakfast not great."

"We stayed here for 3 nights during October. Our first impression was very positive. we liked the design and spaciousness of the house. We were happy to receive complementary drinks. All the essentials were covered. The instructions were clear and we especially appreciated the guide on how to use the various appliances. Location is near Tobu World Square station. It was easy to walking back and forth. The accessible grocery and drugstore was also great to have and needed for long stays when you have to eat in. While the house was clean for the most part, the chairs would benefit from some deep cleaning to get the stains out. We were disappointed to have not been able fully feel comfortable as far as seating is concerned. The first floor WC window should also be cleaned as there were many insects. With that said, we had a great time overall and would definitely recommend it. We took advantage of the sauna and hot spring which made the whole experience even better. We would definitely be returning and explore other Rakuten stays. "