Hilo Reeds Bay Hotel places travelers in central Hilo, near Coconut Island Park and the Port of Hilo. Guests can relax by the outdoor pool on sun loungers, then return to comfortable rooms with kitchenettes and flat-screen TVs. Visitors praise the attentive staff.
Located near the bay, Hilo Reeds Bay Hotel is in Keaukaha, a neighborhood in Hilo. Hilo Farmers Market and Hilo Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Coconut Island Park and Rainbow Falls. Don't miss out on a visit to Hawaii Tropical Botanical Garden. Snorkeling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Hilo travel guide
175 Banyan Drive, Hilo, HI, 96720
What's nearby
Liliuokalani Park and Gardens
12 min walk - 1.0 km
Coconut Island Park
14 min walk - 1.2 km
Port of Hilo
3 min drive - 1.9 km
Naniloa Country Club
5 min walk - 0.5 km
Bayfront Park
2 min drive - 1.9 km
Getting around
Hilo Intl. Airport (ITO)
7 min drive
Restaurants
Ocean Front Kitchen
16 min walk
Verna's Drive In
8 min walk
Ken's House of Pancakes
9 min walk
Sakura
12 min walk
Hilo Lunch Shop
18 min walk
About this property
Hilo Reeds Bay Hotel
Hotel near Port of Hilo
Located close to Coconut Island Park and Hilo Farmers Market, Hilo Reeds Bay Hotel provides a terrace and laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
An outdoor pool along with sun loungers
Express check-out, express check-in, and a vending machine
Luggage storage
Guest reviews speak highly of the helpful staff and location
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
32-inch flat-screen TVs with cable channels
Kitchenettes, refrigerators, and microwaves
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Hilo Hawaiian Hotel, Trademark Collection by Wyndham
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Tile flooring in public areas
Upper floors accessible by stairs only
More
1 building
3 floors
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Kitchenette
Microwave
Refrigerator
More
Ceiling fan
Fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property
Frequently asked questions
Does Hilo Reeds Bay Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.
How much does it cost to stay at Hilo Reeds Bay Hotel?
As of May 12, 2026, prices found for a 1-night stay for 2 adults at Hilo Reeds Bay Hotel on May 17, 2026 start from P8,647, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilo Reeds Bay Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Hilo Reeds Bay Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Hilo Reeds Bay Hotel?
Check-out is at 11:00 AM.
Where is Hilo Reeds Bay Hotel located?
Located in Keaukaha, this beach hotel is within 1 mi (2 km) of Coconut Island Park and Port of Hilo. Hilo Shopping Center and Hilo Farmers Market are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hilo Reeds Bay Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.2
Amenities
8.8
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 462 out of 1020 reviews
10 - Excellent
462
Rating 8 - Good. 321 out of 1020 reviews
8 - Good
321
Rating 6 - Okay. 150 out of 1020 reviews
6 - Okay
150
Rating 4 - Poor. 47 out of 1020 reviews
4 - Poor
47
Rating 2 - Terrible. 40 out of 1020 reviews
2 - Terrible
40
Reviews
Verified
8/10 Good
Marcus
Apr 22, 2026
Liked: Cleanliness, staff & service, amenities
Older property, reasonably maintained, helpful staff, plenty of parking. On the bay and close to shopping and entertainment. A good value.
Marcus
Stayed 1 night in Apr 2026
Verified
6/10 Okay
Kelsy
Apr 17, 2026
Liked: Staff & service
Disliked: Cleanliness
Staff was very nice, beds were full of ag
Kelsy
Stayed 1 night in Apr 2026
Verified
8/10 Good
Danette
Apr 14, 2026
Liked: Cleanliness, staff & service
Staff was great
Danette
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Michael
Apr 3, 2026
Liked: Cleanliness, staff & service, amenities
We loved this quaint little place. It’s an older property without an elevator but the views are spectacular! We would absolutely stay here again!
The condition is okay but old. The staff is very friendly. No air conditioning as announced in the expedia website. The view of the bay is sweet with some big trees in the parking lot. Parking is free during stay.
The room was spotless, the staff was kind and courteous. While it may not be the premiere hotel in the area, we slept very well, felt safe, and everything was extremely clean and well taken care of, For a short stay in Hilo, I recommend the Bay Reed.
This is a very old hotel. But it is clean and the staff is kind.
John
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Jay
Dec 10, 2025
Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely location, easy check in
Jay
Stayed 1 night in Dec 2025
Verified
6/10 Okay
Karen and Joe
Mar 8, 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice location. Great view of the bay from balcony. Older furniture, but good bed poor pillows. The staff was nice. The TV did not work in our room.
Karen and Joe
Stayed 1 night in Mar 2026
Verified
8/10 Good
Werner
Jan 23, 2026
Great room and beds. View of the bay was excellent. Comfortable room but older hotel
Werner
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Gaylyn
Jan 18, 2026
Liked: Cleanliness, staff & service, amenities
Check in easy and fast, room clean and amenities perfect. If you’re not looking for luxurious and fancy, this is the perfect place to stay. Great location too. Can’t wait to return
The hotel is affordable with a laid back personality and it’s conveniently located in town near eateries and beaches. There’s no elevators; however, and it is an older hotel (what I mean by laid back). However, it is well kept and clean, and the check-in process is simple and straightforward.
If you aren't looking for a fancy hot tub, spa, and tons of different amnesties, this might be the perfect hotel for you.