Hotels near Helen Brackett Reserve

"This was one of the most uncomfortable hotel experiences I’ve had. After checking in and settling into my room, a staff member knocked loudly on my door and, in a very emotional and confrontational way, told me I needed to move my car immediately—like I had done something wrong. I called the front desk to clarify, and instead of resolving the situation professionally, I was told that if I didn’t comply, I would have to leave the hotel. I moved my car as instructed, in the rain, to another area still within the hotel property but much farther from my room. Meanwhile, other vehicles remained parked where I originally was, which made the whole situation feel inconsistent and unfair. When I went to the front desk afterward, I was told it was “the owner’s rules” and that they were just enforcing them—but no clear explanation was given, and nothing about this was communicated during booking or check-in. It wasn’t just the parking—it was the way it was handled. The approach felt aggressive, unprofessional, and unnecessary. First time experiencing something like this, and definitely not the kind of hospitality you expect when staying at a hotel."

"There were crumbs on the floor and all the bath towels were stained"

"Room was clean, except we had to request for the air conditioner to be adjusted because we had no heat. They did exchanged the air conditioner unit but still didn't work. We chose not to move from that room because to much to move. It was only one more night. Overall it was good."

"It seems this hotel is more for the “unhoused” population. There was a man who was sitting in the front lobby in his bathrobe reading the paper and every time we saw him he was in his bathrobe walking around inside and out! Also there was no coffee maker in the room and the coffee in lobby was just about room temperature. Their continental breakfast consisted of a basket of granola bars . The room was less than clean and the hall was noisy all night. I’m not sure where the positive reviews came from but this is not for families or anyone who wants ANY amenities. I moved to the nearby Hampton Inn for less money and it’s wonderful! Everything you expect to make your stay comfortable. "

"Quiet, easy parking, and friendly staff."

"Room is very clean. Bed is comfortable. We are fam of 4, two adults and two teens, really enjoys the hotel for two nights visit to Providence. 7 minutes to shopping center. We love the breakfast. We will come back here again . "

"The Marriot Providence is a very nice place to stay. Gratis afternoon wine and apps and morning coffee in lobby an added plus. Staff helpful and Blue Fin restaurant were ex- ceptional. Only complaint was some difficulty accessing internet in our room which caused me to access an important voice message on my phone. All in all recommend! "

"Looks like this hotel is fairly new to the downtown area in Providence It was very clean the staff are very nice beautiful decor there's a taco restaurant on the side of the hotel and they have a beautiful rooftop lounge where you order a small bites. The only drawback is that they don't offer hot breakfast only sandwiches and then you have to order them through an online kiosk and then give it to the front desk and they bring it down for you. So a lot of inconvenience steps to get breakfast but there are lots of diners that are with a walking distance. "

"The smell"