Heart of England hotel rooms a the Best Western

"Really comfortable stay, close to centre and the staff were really helpful"

"X"

"Very close to ICC and convenient for getting back after late night events"

"Lovely large clean rooms. Very comfortable beds. Quiet as well. Staff friendly and helpful. Large gym space but equipment needs updating."

"It serves a purpose if all you're using it for is to rest your head. Situated in a good location however the whole place looks as if it's trapped in the 70s. The place also smelt musty and the carpets were worn away they're that old."

"Good breakfast"

"Beds were very uncomfortable and the hotel was very noisy"

"Clean and tidy, hotel rooms and pool area a little bit dated, Wouldn’t say it Was quite 4 * but certainly a pleasant stay and buffet breakfast for £14 was really nice reasonable amount of options and porridge we pre ordered came full to the brim and was delicious. Quite old fashioned almost like being in a time warp, but all in all a nice pleasant stay, pool was nice and quiet when we went and food was decent, bar area not too bad, good value for money, with being so close to the airport, which you can actually walk to from the hotel as well, so nice bonus."

"The hotel itself was nice, and the rooms were comfortable. However, when we arrived around 5 PM, we were told that the spa was already closed and would only reopen at 10 AM the next day. We also found it very odd that, despite staying at the hotel, guests still had to pay £15 for just 2 hours of spa access. Overall, while the hotel looked good, the extra charges and limited spa availability made the experience disappointing. In my opinion, it was not worth the money we paid to stay there."