Heart of England hotel rooms a the Best Western

"Very good recommendation appreciated "

"The room and decor are absolutely gorgeous. What an elegant place to stay. "

"I stayed here for one night as was attending a concert at BP pulse which is walking distance. Staff was friendly, really liked the lounge area, breakfast had a good variety. Rooms were good enough, perhaps could have been a little bit longer (I am 6 foot 3!) but overall, an excellent stay with no complaints. Good value for money, and would definitely recommend this hotel if anyone had to go somewhere near by i.e. Birmingham Airport, BP pulse or NEC "

"Great location and staff were amazing "

"Room could do with openable windows."

"The hotel is really beautiful, we stayed for 3 nights and arrived 6 hours before check in so they let us leave our luggage there. We cannot praise the staff enough, they were so professional, very attentive and always happy to help. The selection at breakfast was excellent, so you could have something different everyday and we ate in the restaurant on one of the nights, the food was delicious and although slightly high in price, it was totally worth it. We would definitely stay here again."

"£9 parking fee is a joke"

"Beds were clean although mattresses needed changing .Hotel up for sale so no food or drink anywhere.Just a building to sleep in, but very convenient for shops,castle,prison and the river."

"Busy hotel, noise travels through corridor. We had trouble sleeping."