Hayward hotel rooms a the Highgate Independent

"Breakfast beats most hotels providing free breakfasts. The staff was exceptionally helpful and cheerful. The room is decent size and clean."

"Given the price I paid for my stay at the hotel, I don't think the value matches the cost. There are hotels with lower prices, but these are much more comfortable and convenient. We chose a hotel package that included breakfast, but there was no breakfast available. The only option was a buffet at an additional cost. The buffet wasn't worth the money either. We also chose a hotel with parking though we had to pay extra for it."

"I loved everything except the bartender. She so obviously does not like her job."

"Clean room, neighborhood ok"

"This hotel was not good. Tiny, dusty room. It was not completely finished which caused it to be dusty. This dust was not well cleaned either. Pictures included. The room was quite small with the toilet being out in the open. Shower was small but decent with a rainfall shower. The lights were very finicky and not always working. There was only ever 1 person working and the service was not great. I asked for extra towels and they must have forgotten because I never got them. The phone in our room was broken and they said they would fix it but never did. They don’t clean the rooms daily either. Breakfast was not much. The lounge area was ok. Location was easy enough with public transportation very accessible. Would not recommend walking around too much by yourself. "

"The entire staff was phenomenal. They all went above and beyond to make sure my experience was the best possible. I’ve never stayed at a Club Quarters. Now, I will become a regular! "

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"Beautiful place. Walking distance to cable cars. Valet parking is available or you can self park in the same garage for cheaper"

"Great staff, helpful, quick check in / out. Great location."