Hayes hotel rooms a the Red Carnation

"Good location"

"Acoustics in reception could be better. The distance between me and the person behind the desk was quite distance, coupled with the fact that it was quite echoey and there was background music. I don’t class myself as hard of hearing but was really struggling especially when staff are quietly spoken and have an accent (I’m from Italian background and good with accents). Just something for you to consider (I checked in at 10pm if that helps)"

"The room not clean . Restrooms slippery."

"The room was clean and adequate, beds were singles and not comfortable, breakfast was as expected!"

"We had a water leak in our room coming from the ceiling A/C condenser unit we believe...it wasn't just a a little drip, it was leaking alot....reported to staff at front desk. The breakfast buffet was really fabulous. The hotel was average to good...seemed a bit dated in places, carpets in hallways old and torn. Could use an upgrade. We were only there 1 night to catch a flight at Heathrow in the morning so served our purpose."

"Breakfast was excellent - room was basic but clean - handy for seeing London"

"This was my second time staying at this hotel for a convention. The lobby, ba,r and restaurant were perfectly fine. The staff was fantastic as always, including and especially the housekeepers. I skipped breakfast this time because during my previous day, I was not impressed with the breakfast. The eggs basically look like they came from a powder. And the coffee was subpar. However, these are simply the opinions of one individual. My room was well appointed, included a little refrigerator, and iron and ironing board, and was perfectly spacious for a single individual. The windows were well insulated. However, there was a lot of noise coming from the hallway. Unfortunately, there’s not a whole lot that can be done about this. Overall, I’m more than satisfied with this hotel. "

"Location easy to access public transport. Safe area."

"All I can say is that the staffs were really lovely and they made me feel welcome at the hotel. The food was really delicious that I would recommends Pan Roasted Sea Bass Fillet and Classic Fish and Chips as they were my favourite dinners."