Hotels near Hay Castle

"It is very pet friendly. The staff are welcoming and nothing is to difficult. The breakfast was good with plenty of choice. "

"Turned up to find our key out on a table, with our name and details where to find the room Everyone else who was staying also had their keys laid out with names/room details. No-one available to speak to, in-person, at check-in. We were in the family room, at the back/outside of the property. Whole room smelt of grease due to the chip shop adjoining the hotel. To be fair, the hotel itselt smelt greasy. Toilets were filthy with broken seats, one of the shower trays filthy and not clean. The other shower tray had used bottles of body wash still in the shower and a pair of old socks left there, too. No hand soap, no tea/coffee sachets. Beds were hard, but may suit those who do not mind a hard matress. No matress topper used, though or protectors- just sheets- and could feel springs through matress. Phoned the number left on a table at "arrival" and advised of issues in room Offered another room, but explained booked family room to accommodate all persons travelling. Was told manager would be told of issues. Come breakfast time, saw one member of staff who was pleasant enough. The layout for breakfast isn't amazing- but was enough to keep my children quiet. We ended up going to Talgarth Mill for breakfast, in the cafe there- would recommend there, or The Strand Cafe for food. For what we paid, was not expecting it to be posh. As a family, we are fairly laid back and not overly fussy. However, this was at the lower end of what we would normally go for/expect . "

"We stayed "

"Great traditional hotel with great facilities and good walks for dog"

"Check in was quick and easy, the room was clean but there was very little space and no coat hooks or hooks for towels in bathroom. The beds were uncomfortable (seemed old) and the single bed was very squeaky and made lots of noise every time my son moved. The hotel is dog friendly but costs an extra £10 per night. There was very little space for our dogs bed. The room was also very warm. The carpet on the stairs looked like it had not been hoovered in a long time. "

"Staff very friendly. Room was a bit dated but lovely and big and clean . Bed was very comfortable "

"Disappointed the bar closed at 22:50 even for residents, central location "

"Lovely breakfast easy parking "

"Our stay was truly wonderful from start to finish. The venue itself is absolutely stunning—rich in history and full of character—and the gardens are simply breathtaking. Being able to walk down to the River Usk and wander for miles through the open fields was such a special experience. The rooms were clean, comfortable, and beautifully appointed, making it easy to relax and feel at home. What really set this stay apart, however, was the staff. Every single person we encountered was warm, kind, and welcoming. The dining team were especially lovely and incredibly accommodating, making each meal feel personal and enjoyable. A particularly memorable moment was on the morning of our departure, when the gardener—while tending to the fire—took the time to stop and chat with us about the grounds. It’s those thoughtful, human touches that make a stay truly unforgettable. I wouldn’t hesitate to stay here again. It was a genuinely special and memorable experience."