Hawthorn Hotels

"Lovely hotel"

"On the whole it was ok , wasn’t overly impressed with the room it was basic and for over £200 for 1 night I’ve had better in the city before so won’t be back. The room was at the end of an extremely long hall giving The shining vibes ha ha. No plugs or usb ports beside the bed an the room also had connecting doors on both sides which I feel we should have been made aware of at check in not a big deal for some but I personally don’t like it prefer only one door to access the room. The bathroom was very dated and in need of modernisation shower over the bath with a shower curtain fixed shower head which isn’t the best especially when it was so low I had to duck under it an the rubber bath mat kept slipping. All that is manageable but we only got one hand towel and bath towel between 2 we never noticed until half hour before checkout as we got up late. The reception staff were very chatty on check in but failed to mention there was a run going on the next day and we couldn’t leave until 3pm due to road closures we parked in their car park. Raised my concerns when checking out to a very uninterested an unhelpful receptionist. So definitely won’t be back here to stay!!!"

"Great breakfast selection from cooked English, eggs cooked fresh to order. Along with a really well freshly stocked continental breakfast choices. Great location for travelling into the centre of town or out of town. Rooms really comfy and free complementary drinks in the mini fridge. "

"I was only 1 night"

"Very friendly and helpful staff, a nice casual not stuffy place to stay with great breakfasts . A feature room is well worth the upgrade."

"Good location. Quite expensive for such a Small room. very hot. No a/c and windows couldn’t be opened. The hairdryer was coated in a sticky substance. I won’t be returning"

"Lovely stylish hotel"

"This being our third visit to this hotel the rooms were quite good, our bed was tired, towels were worn, bathroom facilities were also tired, a good refurb would be the order of the day. It's a shame we only found out about the reduced breakfast price as well were checking out. We shall no doubt return, as this hotel is smack right where you want to be."

"Always stay here on monthly family visits to the area. So conveniently located with plenty of parking. The rooms are always spotlessly clean, the beds are great and large walk-in showers are so good. Efficient and controllable aircon make the rooms comfortable too. Staff are very welcoming and helpful with any requests. Good Pizza restaurant, but also handy for a range of eateries on Gosforth High Street."