Havenstreet and Ashey Hotels

"Property was a bit aged but close to the area shopping mall. Location is OK considering going onto a cruise then next day. Most disappointed is the breakfast. Cold, dry and no varieties. The option is the food court inside the mall with McDonald’s. "

"Stayed for a wedding which was fantastic all around. The grounds are incredibly scenic and the house is lovely. Had EV charging which was handy to leave with a full charge. Room was clean and tidy and everything we needed. Breakfast was really good, great selection and well cooked. Would stay again"

"We had a two night stay for my husbands 50th birthday and had a great time. The staff were all extremely polite and friendly. The hotel was very clean and beautifully presented. Excellent breakfast and fantastic location with plenty of parking. We will definitely be going back."

"Excellent hotel. Staff friendly and helpful, food on 6th delicious, fabulous atmosphere. Room clean and bright. Super comfortable bed and very quiet. Great location for town. Love this hotel and will be staying again."

"Breakfast good. Room fine. Close to Station"

"The personnel is what makes this hotel so. They were all so very helpful and friendly. There is also a beautiful park across the street. Breakfast buffet was very good."

"Great location for catching cruise departures at City Centre and Horizon terminals. Sue at check-in was very professional and courteous. Only issue was trying to figure out how the heating in the room is designed…but, it was easily sorted with a call. "

"It is a very funky hotel in the heart of things. Staff were wonderful and accommodating. Rooms are small but they offer great common areas to hang out. "

"Vastly overpriced and understaffed for what it is. Reminded me of a 1970's idea of what a reasonable hotel was. Positives: the staff are great but not enough of them. If they're on minimum wage it's criminal, they were so busy and deserve a LOT more. Negatives: Executive room, really? Separate toilet and bathroom with 1970's rendering on the walls. The TV is one step up from Cathode ray tubes, no casting here! Air con? Nope, you get a fan, in any colour as long as its white! Restaurant, apparently opens at 6pm but no-one there til 6.45. Gave up and went to the local Italian. Breakfast, nearly £20 per person and one, yes 1 Coffee machine for a restaurant that looks like it accommodates 100+. We waited nearly 15 minutes for Coffee by which time our breakfast was cold. The hotels one and only redeeming feature is it proximity to the docks. That's it. And at £260 per night per room you know it's a scam. Avoid, stay further out of town and use the short stay car parks by the docks."