Hasunuma Hotels

"⭐️⭐️⭐️⭐️⭐️ I had an amazing stay at this hotel! Everything exceeded my expectations—from the moment I arrived, the staff was welcoming, friendly, and very attentive. The room was spotless, comfortable, and well-equipped with everything I needed. The location is perfect, close to everything yet still quiet and relaxing. I especially appreciated the cleanliness, the quality of service, and the overall atmosphere of the hotel. I would definitely stay here again and highly recommend it to anyone looking for a comfortable and enjoyable stay!"

"The room was very clean, west wing room we got was beautiful and we loved it, spacious and has great facilities, the staff is always very friendly and the food delicious."

"Clean and spacious room, comfortable bed, nice breakfast, onsen nearby with free entry. Breakfast was complimentary but became very crowded. There isn’t much nearby so dinner options were somewhat limited to the options in the onsen. "

"While the room was presented as clean, the overall condition of the property feels dated, with interiors appearing quite dark and carrying an unpleasant odor. This detracts significantly from the guest experience. Service standards were inconsistent and, at times, unhelpful. For instance, I was initially instructed to collect a parcel from reception as room delivery was not available; however, a subsequent delivery was brought directly to my room without issue. This lack of consistency is concerning. Similarly, when requesting an iron and ironing board, I was asked to personally collect these from the lobby while I was staying at the top floor. This is not aligned with the level of convenience typically expected in a hotel setting and created unnecessary inconvenience. The breakfast offering was particularly disappointing. The selection was extremely limited, with notably low-quality items and even basic options such as fried eggs unavailable. Overall, the experience fell below expectations, particularly when compared to the service standards and hospitality commonly found in other hotels in Tokyo. Guests seeking comfort, consistency, and attentive service may wish to consider alternative accommodations."

"Good place to stay … very clean environment … Delicious breakfast as well …. As a coffee lover the coffee could be better but .. is not a big deal though I will stay again and highly recommended "

"Good spacious rooms compared to other accommodations we have experienced in Japan. Nice grounds around the Hotel. Very good stay. Very comfortable quiet(for an airport Hotel)... would stay again."

"Nice hotel. Wish there is non-buffet option of dinner in the hotel."

"Nice hotel for the price"

"Perfect for a pre-flight stay This place was very convenient for my early flight. The room was clean, and I got a good night's sleep before my 10+ hour flight the next day. Very affordable and great value for the money. Highly recommended for travelers!"