Harnham Hotels

"The room was dark and very tired. Loose light fittng that's not suitable for family stay. Breakfast was sad. Plates and glasses are dirty. Glasses you can feel it still had dirts all around them.I thought it would be equivalent to Premier inn but it's much worse. On the way to reception at ground floor, it smell like weed. One of the private room was playing loud music. Towels and beddings are dirty. .."

"The hotel was nice but the rooms weren’t sound proof so we could j"

"Professional &personable staff, always happy to help-great location with lovely walks around the forest and local restaurants and pubs-a recommendation would be to take a torch for the walk back from the pub and entering the hotel grounds which was quite dark-had a great Easter stay & visited nearby tourist locations-have stayed there before and would definitely go back-highly recommended "

"First time staying in The Merchant and although the single bed room was a bit of a hike from reception it was clean and comfortable Staff were very welcoming especially at breakfast which was an excellent buffet"

"Excellent hotel. Beautiful location. Staff very professional. "

"Staff at check in were great. Car park was very full because there's a public gym at the hotel. Hotel rooms are weird - there's only a window in the bathroom. No fresh air available in the actual hotel room. Air con system is rubbish. Room was dusty throughout. Terrible night's sleep because there was a thumping noise coming from above my room - it sounded as if we were directly under the gym and there was always someone throwing weights at all hours. Not a good experience. "

"Kitchen had just closed when I arrived in the evening (midweek) but remaining catering staff offered me soup and sandwiches. Always a most enjoyable stay."

"We were very happy with our stay, chose this hotel because of it's location, easy walk into Shaftesbury and gold hill, and next day to stourhead national trust. The room was very clean and everything worked ok but the room decor reflected the 3 star rating, but the bar and dinning areas were more like 4/5 star and also the food and service one of the best Sunday carveries ever, would return just for that, and then to top that the full English breakfast wow, that was definitely 5 star, the staff were very friendly and helpful, the hotel has a large car park area which is shared by day visitors for restaurant and swimming pool which is free to guests, although the building looks a little tired we would use again because of the price, The only suggestion I would make is to separate the guests parking area from visitors . "

"We booked a twin room as it was myself and my father and expected twin beds. Twin beds were not available, but the staff upgraded to a small apartment with a convertible sofa which was located in an annexe. Great thst they could do this, but it did cost an extra £120 on top of the £170 already paid. Expedia shoul have been explicit about what a twin room is. Because what they probided was a double room."