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Yugawara Spa Ryokan Ashikari

3.5 star property
Visitors soak in natural hot springs and find serenity in Japanese gardens at this peaceful Hakone retreat where relaxation comes naturally

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Travelers find tranquility at Yugawara Spa Ryokan Ashikari in Hakone. The indoor mineral hot spring (onsen) and Japanese garden offer a peaceful escape. Helpful staff assists with luggage storage. Enjoy free WiFi, book massages, or visit nearby Atami Sun Beach.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Yugawara Spa Ryokan Ashikari pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Yugawara Spa Ryokan Ashikari?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Yugawara Spa Ryokan Ashikari?

Check-out is at 10:30 AM.

Where is Yugawara Spa Ryokan Ashikari located?

Situated in Yugawara, this ryokan is within 12 mi (20 km) of Atami Sun Beach, Lake Ashi, and Hakone Shrine. Odawara Castle and Mishima Sky Walk are also within 12 mi (20 km).

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

6.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 52 out of 76 reviews
Rating 8 - Good. 19 out of 76 reviews
Rating 6 - Okay. 4 out of 76 reviews
Rating 4 - Poor. 0 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

Reviews

Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience all around. The staff was incredibly helpful and kind. The facility was clean and very nice
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. The staff was very friendly and helpful. Room was clean and excellent. Kaiseki meals were great.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Heavenly! They provide free shuttle to the main train station. Food is amazing, but you need to like Japanese food. Onsen is so relaxing.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend for a restful break! Luxury stay

Amazing!!! The service was awesome and the hotel and room felt very luxurious. Even the clothes they gave us to wear were very comfortable! The meals were plentiful but perhaps a bit too fancy/unique for us, and we are not picky eaters. The public bath house for women is also quite small (not sure about men’s), so we just used our private hot spring in our room instead which was perfect for 2 people to sit in at one time.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing honeymoon here last week. We stayed in Kokonoe which had a private open air bath. Right at the star, the staff was very polite and took care of us extremely well. The room we had was so nice and did not leave us wanting for anything. The open air bath especially was a treat and I did not want to leave, especially as my view during was breathtaking. I chose the option that included both breakfast and dinner and I was amazed at the traditional Japanese meals I received. There were so many small dishes that made for a great culinary experience. I also enjoyed the great beverages during dinner and would recommend the kiwi liqueur. I wanted to specifically give thanks to Kameda who made conversation with us with the English he knew and was very kind during our meal. This is definitely a place I would recommend to those who want a relaxing time away from the city and a culinary experience.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
The room is contemporary and well equipped. The onsen in the room is fabulous
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Best place I’ve ever stayed at
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
So nice
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service overall was very pleasant, the facilities were amazing including the private onsen. Only couple of complaints is their English was a bit limited, the property was easy to miss when navigating to it on Google Maps, and they left us to figure out how to set up our futons.
Verified

8/10 Good

Yutaka

Liked: Cleanliness, staff & service, amenities
料理がとにかく美味しい！和食がお好きな方であれば、きっと満足します。部屋は清潔で、スタッフはとても親切です。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ling Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
真的非常推薦
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour, très beau attention à communiquer avant l'arrivée pour éviter tout désagrément.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Je recommande cet hôtel pour une retraite relaxante. Pour le menu Kaiseki, faut aimer le poisson et fruit de mer. L'ensemble du séjour était parfait.Vous ne serez pas déçu.
Stayed 2 nights in May 2025
Verified

8/10 Good

Tomohiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
妻が妊娠後期でしたが、スタッフの方の気配りが素晴らしかったです。具体的に、食事や飲み物、荷物の持ち運びなど、妊婦に優しい対応をいただきました。
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Hayashi

Liked: Staff & service
とても綺麗でサービスも素晴らしかったです
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kazuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
内湯も広々、きれいで清潔感もあり、部屋も広くて使いやすく、家族で泊まるには最高でした。唯一嬉しい誤算だったのは夕食と朝食が美味しくて量も多いので、常に満腹だったことです。従業員の皆様も丁寧で、日本語のとても流暢な外国人の従業員の方のおもてなしもすごく洗練されていました。ありがとうございました。また来ます。
Stayed 1 night in Jan 2025
Verified

8/10 Good

Chikako

Liked: Cleanliness, staff & service, property conditions & facilities
とても良い時間を過ごしました！ 離れに行くまでが、少し足下が怖い気がしたことと 朝ごはんも夜ご飯もレストランではなく 同じ場所のフロント前の場所だったのが少し残念。
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Masaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最良のリラックス空間

とても気持ちの良い空間と温泉、そして食事でした。また来たいと思っています。
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

SAIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんが子どもに親切にしてくださり、とても心温まる時間でした。美味しい離乳食、充実の赤ちゃんグッズ、哺乳瓶の洗浄までサービスがゆきとどいており、素晴らしかったです。
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

YOSHIYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すべてにおいて良かった。 また利用したい。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
外国人のスタッフの方々が懸命に日本語に取り組み、仕事に励んでいました。和食のメニューは難しいと思いますが、一生懸命、真面目に覚えたのだろうなと思いました。お料理も美味しく、落ち着きのあるお部屋でゆっくり過ごせました。また滞在したいです。
Stayed 1 night in Aug 2023
Verified

6/10 Okay

yuichiro

Liked: Staff & service
Disliked: Property conditions & facilities
ポテンシャルとしては間違いないのですが、今回の滞在は残念でした。と申しますのも、以下の点です。 先ず、予約時に改装中であることの説明が全く無かったことです。到着すると工事業者が帰宅する所で、館内も何処と無く埃っぽかったし、接着剤のシンナー臭が漂っておりました。 次に、予約したのが3日前でしたが、予約確認や到着時間の確認が無かったことです。電車で行ったのですが、到着時間が少し遅くなりそうでしたので、電話をしたところ初めて車での出迎えが有ることを伝えられた次第。確認してなければタクシーで行くところでした。 また、他の方の口コミにも有りましたが庭の手入れが全くされておりませんでしたし、照明がほぼ無いので、夜、食事処や部屋の中から見ても何も見えない状態でした。 施設は斜面に建てられておりますがエスカレーターやエレベータが無く、階段は急なので足が不自由な方には不便かと思います。 部屋は掃除が行き届いておりましたが、部屋のテラスにあるソファーと机は掃除がなされておりませんでした。コーヒーや飲物がフリーでしたので有り難かったです。洗面所は広くアメニティが充実しておりましたが、洗面台の高さが比較的低く腰掛けが有れば良かったと思います。 目的の温泉は期待どおりで、大浴場も、大浴場の露天風呂もそして部屋の露天風呂も云うこと無しでした。料理は夜も朝も申し分なく美味しく頂きました。また、スタッフの皆さんのホスピタリティーも申し分なく、特に外国人の仲居さんの接客は秀逸でしたので、改修が終わり上記の点を改善頂ければ是非とも再訪したいと思ったおります。
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
丁寧に対応して頂き、料理も美味しかったです。
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness
露天風呂付きの部屋を利用しましたが、庭の植木の手入れが全然されてなく、雑草が生え放題でした。改善の余地があると思います。
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪。2度と行かない。 部屋に露天風呂があるように見せている。 予約して問い合わせても折り返し返事ない。 食事時間も分からないまま行った。 値段に合わない低いクオリティ。to go か分からないが、値段釣り上げすぎ。 高級感なし。
Stayed 1 night in Feb 2021