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Hakone Yumoto Onsen Tenseien

Photo gallery for Hakone Yumoto Onsen Tenseien

Exterior
Outdoor spa tub
Standard Twin Room, Multiple View (No Bath-Room) | In-room safe, desk, laptop workspace, blackout drapes
Gift shop
Reception

Overview of Hakone Yumoto Onsen Tenseien

Hakone Yumoto Onsen Tenseien

3.5 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk
Map
682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311

Explore the area

  • Popular LocationKey Hiraga Museum8 min walk
  • Popular LocationSounji Temple10 min walk
  • Popular LocationHiryu Falls14 min drive
  • AirportAtsugi Air Base (NJA)58 min drive

Room options

About this area

Hakone

Located in Hakone, Hakone Yumoto Onsen Tenseien is in the mountains. Suzuhiro Kamaboko Museum and Ishigakiyama Ichiya Castle Site are local landmarks, and some of the area's attractions include Hakone Kowakien Yunessun and Kanagawa Prefectural Museum of Natural History. Odawara Wanpaku Land and Odawara Flower Garden are also worth visiting.
Visit our Hakone travel guideOpens in a new window
Map

What's nearby

  • Key Hiraga Museum - 8 min walk
  • Sounji Temple - 10 min walk
  • Hakone Open Air Museum - 13 min drive
  • Hiryu Falls - 14 min drive
  • Hakone Kowakien Yunessun - 22 min drive

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Yumoto Station - 12 min walk
  • Narita Intl. Airport (NRT) - 114 min drive

Restaurants

  • はつ花そば 新館 - 6 min walk
  • 日清亭本店 - 11 min walk
  • 画廊喫茶 ユトリロ - 11 min walk
  • 箱根暁庵箱根店 - 4 min walk
  • ステーキハウス吉池 - 6 min walk

About this property

Hakone Yumoto Onsen Tenseien

3.5-star hotel in the mountains
Hakone Yumoto Onsen Tenseien provides a garden and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), a 24-hour front desk, and an elevator
  • Luggage storage
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All 198 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Shared bathrooms with toilets with electronic bidets and free toiletries
  • Refrigerators, daily housekeeping, and desks

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 1,100 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping

Outdoors

  • Garden
  • In the mountains

Spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: JPY 1100 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakone Yumoto Onsen Tenseien Hotel
Tenseien Hakone
Tenseien Inn
Tenseien Inn Hakone
Tenseien Hotel Hakone-Machi
Hakone Yumoto Onsen Tenseien Hotel
Yumoto Onsen Tenseien Hotel
Hakone Yumoto Onsen Tenseien
Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien Hakone
Hakone Yumoto Onsen Tenseien Hotel Hakone

Frequently asked questions

Is Hakone Yumoto Onsen Tenseien pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hakone Yumoto Onsen Tenseien?

Self parking is available for JPY 1100 per day. Limited spots are available.

What time is check-in at Hakone Yumoto Onsen Tenseien?

Check-in is from 3:00 PM - 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Yumoto Onsen Tenseien?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Hakone Yumoto Onsen Tenseien located?

Situated in the mountains, this hotel is steps from Tamadare Falls and Gyokuren Shrine. Tenzan Onsen and Kanagawa Prefectural Museum of Natural History are also within 3 mi (5 km). Hakone Yumoto Station is 12 minutes by foot.

Can I cancel my reservation for free at Hakone Yumoto Onsen Tenseien and receive a full refund?

Yes, Hakone Yumoto Onsen Tenseien offers free cancellation on select room rates, because flexibility matters! Please refer to Hakone Yumoto Onsen Tenseien cancellation policy on our site for more details about any exclusions or requirements.

Hakone Yumoto Onsen Tenseien Reviews

Hakone Yumoto Onsen Tenseien Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 147 reviews" "
" "10 - Excellent 50%
Rating 8 - Good. 57 out of 147 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 12 out of 147 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 3 out of 147 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 1 out of 147 reviews" "
" "2 - Terrible 1%

9.0/10

Cleanliness

8.7/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Beautiful garden and waterfalls.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not allow for tattoos which I could not find the answer to ahead of time. If you have tattoos this would not be a great stay for you.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby attendant had a hard time finding Expedia.com reservation but once reservation was found everything was great, especially the outdoor onsen and massage room.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

James Chan Bong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, beautiful getaway
Our stay at Tenseien in Hakone was delightful! The grounds are pretty and well maintained, the onsen was perfect, and the buffet had many options. Access to the lakes, ropeway, and Fuji views was convenient, short 10 minute walk to local rail stop. The trees here in autumn are breathtaking!
Stayed 1 night in Nov 2018

4/10 Poor

Dean

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Yumoto area
A little bit too far from the train station (15 minutes of walking) but overall this is a good relaxing hotel. Very clean since all guests must take their shoes off before entering the hotel. Nice Onsen and friendly hotel staffs.
Stayed 1 night in May 2018