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Hakone Yumoto Onsen Tenseien

3.5 star property
Comfortable hotel in Hakone with free parking

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hakone Yumoto Onsen Tenseien

Exterior
Outdoor spa tub
In-room safe, desk, laptop workspace, blackout drapes
Gift shop
Lobby

Reviews

8.8

Excellent

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi
The price is P9,438
P11,593 total
includes taxes & fees
Jul 29 - Jul 30

Most relevant reviews

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8/10 Good

MASUMI
Jul 19, 2024
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About the neighborhood

Map
682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311

What's nearby

  • Tenzan Onsen - 13 min walk
  • Hakone Open Air Museum - 13 min drive
  • Hakone Gora Park - 13 min drive
  • Hakone Kowakien Yunessun - 13 min drive
  • Hakone Shrine - 13 min drive

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Yumoto Station - 12 min walk
  • Narita Intl. Airport (NRT) - 114 min drive

Restaurants

  • ‪はつ花そば 新館 - ‬6 min walk
  • ‪日清亭本店 - ‬9 min walk
  • ‪画廊喫茶 ユトリロ - ‬11 min walk
  • ‪箱根暁庵箱根店 - ‬4 min walk
  • ‪ステーキハウス吉池 - ‬6 min walk

About this property

Hakone Yumoto Onsen Tenseien

Hotel in the mountains
Hakone Yumoto Onsen Tenseien provides a garden and more. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and a vending machine
  • Luggage storage, a 24-hour front desk, and an elevator
Room features
All 198 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, heating, and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 for adults and JPY 1,925 for children

Things to do

  • 2 indoor/outdoor hot springs

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

Spa

  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1925 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakone Yumoto Onsen Tenseien Hotel
Tenseien Hakone
Tenseien Inn
Tenseien Inn Hakone
Tenseien Hotel Hakone-Machi
Hakone Yumoto Onsen Tenseien Hotel
Yumoto Onsen Tenseien Hotel
Hakone Yumoto Onsen Tenseien
Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien Hakone
Hakone Yumoto Onsen Tenseien Hotel Hakone

Frequently asked questions

Is Hakone Yumoto Onsen Tenseien pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hakone Yumoto Onsen Tenseien?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hakone Yumoto Onsen Tenseien on Jul 29, 2024 start from P 9,438.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Yumoto Onsen Tenseien?

Self parking is free at this property.

What time is check-in at Hakone Yumoto Onsen Tenseien?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Yumoto Onsen Tenseien?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Hakone Yumoto Onsen Tenseien located?

Situated in the mountains, this hotel is steps from Tamadare Falls and Gyokuren Shrine. Sounji Temple and Tenzan Onsen are also within 15 minutes. Hakone Yumoto Station is 12 minutes by foot.

Hakone Yumoto Onsen Tenseien Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 179 reviews" "
Rating 8 - Good. 69 out of 179 reviews" "
Rating 6 - Okay. 13 out of 179 reviews" "
Rating 4 - Poor. 4 out of 179 reviews" "
Rating 2 - Terrible. 1 out of 179 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside. The service is also great. Everyone is professional and helpful. To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor. I'll definitely stay again!
Stayed 1 night in Jun 2024

10/10 Excellent

Shlomi Shlomo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Justin, Maumelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and older style place with a nice bath in the forest. There’s no special view from the outdoor bath but it’s still nice and quiet.
Stayed 1 night in May 2024

8/10 Good

Shlomi Shlomo

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB. When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money.
Stayed 1 night in May 2024

10/10 Excellent

RUI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast was an amazing experience. Good quality of food and excellent service
Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Beautiful garden and waterfalls.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not allow for tattoos which I could not find the answer to ahead of time. If you have tattoos this would not be a great stay for you.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby attendant had a hard time finding Expedia.com reservation but once reservation was found everything was great, especially the outdoor onsen and massage room.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

James Chan Bong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, beautiful getaway
Our stay at Tenseien in Hakone was delightful! The grounds are pretty and well maintained, the onsen was perfect, and the buffet had many options. Access to the lakes, ropeway, and Fuji views was convenient, short 10 minute walk to local rail stop. The trees here in autumn are breathtaking!
Stayed 1 night in Nov 2018

4/10 Poor

Dean

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Yumoto area
A little bit too far from the train station (15 minutes of walking) but overall this is a good relaxing hotel. Very clean since all guests must take their shoes off before entering the hotel. Nice Onsen and friendly hotel staffs.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mike, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with great setting
Lovely hotel and nice hotspring... the grounds are great as well. Had a very relaxing visit.
Stayed 1 night in Apr 2018

8/10 Good

Terris , usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring a towel
Considering the hotel is promoted arround bathing the same one for four days seemed odd.
Stayed 3 nights in Jan 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay
We had a fantastic one night stay. The onsen was great and the food choices for the breakfast and dinner buffets were great. Beautiful gardens by day and night.
Stayed 1 night in Oct 2017

10/10 Excellent

Stevenson k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ( Steven from Mississauga, Canada)
Quiet environment, nice and comfortable. Buffet breakfast and dinner ( included in the booking price) full of varieties. Staffs are helpful and speak reasonably good English. Hot bath, we used the public one is clean and nice and service is 23 hours a day, except 9 am to 10 am for cleaning. As indicated by previous clients, a bit (15 minutes walk ) uphill to hotel from Hakone - yumoto train station . You can either take the local bus (100 yens)( better if your luggage nit too big ) or a taxi . From hotel to train station is downhill. Ask the info at the train station if you wants to walk. Overall, nice hotel.
Stayed 2 nights in Oct 2017

6/10 Okay

Kok How

Liked: Cleanliness
Disliked: Room comfort
Not lousy but for the price, there are better
Room was extremely small compared to the Hakone Pax Yoshino hotel where we were just staying the night before, even though Pax Yoshino was cheaper. Hotel was too big and appears to be catered more for group tours and local Onsen-goers that are not staying overnight, resulting in a lower standard of service level.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Chung-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great attraction in Hakone
Our stay at Tenseien was great. Both my girlfriend and I was amazed by the cleanness of this hotel. All guests were required to take their shoes off as soon as after entering the gate. We stayed there for 2 nights, we walked on our bare foot to breakfast, dinner, the hotel shop and Onsen. Not a single second we felt any discomfort. We were absolutely stunned by the quality of this hotel for its cleanness, services, Onsen and food provided. The Onsen was great. There were indoor and outdoor Onsen, it had good view and very delicate design that cannot be described in words, only awaiting for your own exploration. I would say staying in Tenseien is one of the best reasons to visit Hakone!
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel view and facilities, close to tourism attraction areas