Gwent Hotels

"Fantastic stay for a great price. Really handy location easy enough to get into central Cardiff with plenty of things around. From check in staff were friendly & helpful. We stayed in a ground floor room, we were told these ones had recently been refurbished & they were slowly refurbing all rooms. Rooms were compact but had everything needed & were clean. Some of the finishing touches were a bit incomplete but didn’t affect the use of anything. We didn’t get chance to eat in the restaurant but it seemed busy & we were told the food was lovely there. Overall super impressed & would definitely stay here again. "

"Only downside with our visit was only 1 of the 3 lifts was working. With it being easter weekend the hotel was very busy and we had to wsit a long time for the 1 lift working "

"The room was clean and the staff were friendly. Breakfast was decent, though the menu could have had more fresh options. The bar had a reasonable selection of drinks. However, the bed was noticeably dented/sagging in the middle, which made sleeping quite uncomfortable. A new mattress or at least better support would make a big difference. Overall the property is fine, but the bed quality needs attention."

"Hotel reception manager was lovely and helpful during our stay. Room was okay, average and clean enough - though it had a smell (possibly from the bathroom) when we entered so we aired the room out. Downside was how thin the walls were / how loud the other guests were on a Saturday night. The noises kept us up from late evening to around 2am."

"The room was very clean, but very tired. The wallpaper was peeling off the walls the lights in the bathroom were flickering loads and took ages to turn on. The bath was very chipped and when you ran the taps the water leaked all across the top of the bath. The bed had lovely bedding but the bed was way too soft and ended up with snacking back in the morning. Room very hot as well."

"STAY AWAY! EXTREMELY NEGATIVE EXPERIENCE! We unfortunately experienced discrimination and were poorly let down by Stephen James, Felicity, and Dan. We were lied to and treated unfairly. Worst hotel experience we’ve ever had. Will be escalating this to Marriott management!"

"Relaxing weekend break with friends, food and drinks were great. Staff were friendly and helpful. Only 1 lift was operational which was frustrating especially when your bedroom is on the top floor."

"Ideal for parking convenience could do with an update quiet beds are comfortable McDonald’s 24 hours"

"Okay 👍 "