"Thisnis a destination hotel and THE placee to stay. Not only are the grounds flowers and dinners above and beyond, the roof top bath is the best- looks right into Fujisan.
These folks have thought of everything and their staff is a very thoughtful team.
If you have logistical questions they respond on time in English. "
"Great location , free parking , excellent staffs ! Dinner was also excellent!
Wish the happy hour location is at the lounge not at the family pool area ! "
"Small but tasty breakfast, good sized and newer room, nice check in staff. Hotel room floors aren’t dirty but could use a deep clean, especially below the toilet."
"We really enjoyed staying here and experiencing Hakone. The rooms and baths were very nice and clean. And the staff was super helpful and friendly! Would definitely recommend this stay. "
"Probably the most beautiful hotel I’ve stayed in Japan. The hotel’s architecture and details are right on the spot. Not to mention the food and the fantastic view of Mt.Fuji, just wow, stunning! Definitely worth my time, and I am planning to return with my wife. "