Search Resorts in Genoa

"The room was mostly clean and comfortable, but the noise levels from a nearby event was atrocious. At 2 am I was forced to go down to the front desk and get ear plugs. Although it’s not the fault of the hotel, they were well aware of the issue (apparently it’s a common occurrence) and never provided notice at check in. Instead they waited until I called down because I couldn’t bear the loud noise any longer. Mind you it was coming from I bellieve a club across the street. One would think hotel management would be in contact with the club. The front desk had no staff able to bring up the ear plugs (which they had, again because this is a common known occurrence) which made this a major inconvenience. I had to pay for parking in addition to the resort fee. It would seem that parking would be included in the cost of the room or the resort fee. Slot play was also undesirable. I would not recommend to friends or family."

"Great location! It’s In the middle of a remodel so lots blocked off and one whole tower is still really old. Can’t wait to come back when it’s finished😀"

"Clean"

"Love this place! The staff was excellent and we loved our room. I wish there were more food options after breakfast but overall, a wonderful property. "

"I am writing to express my disappointment regarding the delay in addressing our maintenance request. We have been waiting for almost two hours for someone to unclog the toilets. This delay is preventing us from using both the toilet and the shower, and we have remained in the room to ensure we are present when the service team arrives. While we spoke to the front desk regarding this matter, they were unable to provide us with an estimated time of arrival."

"Good stafff! Great stay!!!"

"Breakfast was good. Sitting in lobby was nicest. Too busy in the breakfast seating and overflow bar area."

"Hood"

"Clean room clean shower very comfortable bed"