Hotels near Galeria Kaufhof

"Very fresh "

"Very good location, easy access, comfortable and quiet."

"I have a mold allergy and could smell mold in this hotel. I ended up sleeping with the windows open and was ok but it was an unpleasant experience. I have to say though, the staff were so helpful! Our room was on the ground floor and smelled musty so we asked to be moved to a higher floor and got moved immediately. The room on the 4th floor was better but still not completely smell free. While we couldn’t see the mold, we could smell it. The staff were lovely and everything else at the hotel was fine. It was tricky to get to by public transportation from the airport, but we managed."

"👍"

"Lovely apartment in a great location. Clean and close to lots of shops and cafes. On a side road, so very quiet at night. Ideally situated for the S trains and U bahn. 30 mins by train to Berlin Brandenburg Airport. Highly recommend these studios/suites, and will definitely return. "

"Excellent!"

"Great value for money. Sparkly clean room, decent size and pleasant staff. Highly recommended "

"Dear Expedia Customer Support, I am writing to formally raise a complaint regarding my recent Valentine’s trip to Berlin, which was booked through Expedia. My partner and I arrived at the hotel at approximately 1:30am after travelling, only to be informed that the Senior Suite I had paid for was no longer available. Without any clear explanation, we were told the room had effectively been downgraded. The receptionist was unable to provide a reason as to why the room I had booked and paid for had been given to another guest, nor could they explain how this situation had occurred. After being shown an alternative room, we were left with no real choice but to accept a standard room with a standard bed — significantly below the level of accommodation I had reserved and paid for. I requested either the correct room or a refund of the price difference, but this was refused. I find it completely unacceptable that a confirmed and fully paid booking was not honoured. The issues continued throughout the stay. During our three-night visit: No housekeeping attended our room. Bed sheets were not changed. The room was not cleaned at any point. On the second night, after returning late in the evening, we found the room untouched. The following day, we had to go down to reception and request fresh bed sheets and pillowcases ourselves. We were instructed to collect them from reception rather than having them delivered to the room, and I was forced to make the bed personally. While I "

"Rooms were too hot and the smell after the big leak in the hallway ceiling was unbearable "