Fir Tree Hotels

"Nothing bad to say about our stay! Clean, comfortable, quiet, spacious, friendly hotel. Plenty of parking. Polite staff. Well done....we'll be back."

"Staff were very attentive, room was spotless and the beds were extremely comfortable. Food to a very high standard hot and delicious. Breakfast was an excellent choice. The spa and pool was brilliant. All in all, I would highly recommend this hotel. Had an amazing mother and daughter weekend. "

"Lovely room overlooking the river. Very friendly welcome at reception. All staff in housekeeping and the hotel bar were exceptionally helpful and efficient. "

"lovely hotel"

"The room was lovely, we loved the four post bed. The food was delicious. The castle is amazing and the surrounding countryside "

"Clean room and friendly staff "

"Great location, clean, well staffed, fab amenities, and pretty reasonably priced"

"Great stay "

"I asked for help to figure out the air con and then all was good. It was a stressful journey, but the staff couldnt have done more to help me have as relaxing an experience as possible. All very good at their jobs and very friendly, nothing was too much bother. I've often stayed in 5 star hotels in my working life, but now I am retired, finding a reasonably priced hotel which provides high quality customer service was a delight. I had my dog at Wear Referrals for surgery and cancer treatment, its an ideal spot to spend the time waiting for them to be ready to come home. Bed was as good as Premier Inn, lovely shower room, just all round a great choice. Security was reassuring as access to the corridors was by key card only, so no one could come in who wasnt a resident. My only slight gripe was the noise closing doors made with other guests, but thats a very small gripe. "