Hotels near Farol Molhe do Douro

"It was a very bad experience in my 30 years traveling . It was especially bad in the housekeeper department. The cleaning staff who did our room has no training at all. 1. When we came back to our room in the end of the 1st day, all dirty cups were not cleaned or replaced. No new coffee capsules were filled. No new water bottle was replaced. The towels were changed, but missing one. The sink still had toothpaste stain on. 2. Our friend’s room had no new bath tissue added . The leftover from last day was not enough so had to run to downstairs to ask because there was no housekeeper phone number to dial. 3. We asked for two separated twin beds. One comforter was folded king size. The other is twin comforter. One of us was did not sleep well because was too hot. We asked to change when we realized that was a wrong comforter. I only can say the staff was too lazy to get another right comforter for the twin bed set up. I don’t want judge whether this hotel qualify 5 state. They even lack of very basic services. After I complained to the front desk (I actually wanted to speak with the manager on duty. I was told not available and they will covey it to manager). I neither heard from the manager nor any sincere apology since then."

"First visit to Porto and what a perfect choice of hotel. A few steps up from the river and many restaurants. Check in and out was very easy and friendly staff. The room was lovely too"

"Room was very clean. Staff were excellent. Very friendly and helpful"

"Handy location close to station."

"Gorgeous modern hotel with huge rooms, beautiful spa and great pool. Easy walk or drive to restaurants but a little farther to the river. Highly recommended!!"

"Decent hotel"

"I had a wonderful stay at this hotel. The room was clean and comfortable, the staff was very friendly, and the service was excellent. I would definitely stay here again."

"The room was clean but I would deffo say the hotel needs an update very dated. Very close to shopping centre. Great that offered free car parking very comfy room"

"Room were too small for 2 people"